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- Tasks: Lead the repairs and voids lifecycle, improving turnaround and contractor performance.
- Company: Bricklane is a mission-driven platform reshaping UK rental homes with a tech-enabled approach.
- Benefits: Enjoy life assurance, private medical insurance, enhanced parental leave, and more.
- Why this job: Join a Sunday Times Best Company to Work For and make a real impact in a collaborative team.
- Qualifications: Extensive experience in repairs and voids management with a focus on continuous improvement.
- Other info: Hybrid working model, mental health support, and opportunities for personal development.
The predicted salary is between 43200 - 72000 £ per year.
Bricklane are reshaping how rental homes are owned, maintained, and improved in the UK. With a national portfolio and a modern, tech-enabled approach, they’re scaling quickly and they need a proactive, delivery-focused Repairs & Voids Manager to help lead the charge.
At Cherry Pick People, we’re excited to be exclusively partnering with Bricklane — a high-growth, mission-led residential investment platform recognised as a Sunday Times Best Company to Work For in 2023.
What you’ll be doing as Repairs & Voids Manager:
- Take full ownership of voids turnaround and responsive maintenance across Bricklane’s growing portfolio.
- Manage the full repairs, maintenance and voids lifecycle, including void property handovers.
- Oversee and improve contractor delivery through a new retainer model.
- Track KPIs and performance metrics, escalating and resolving issues where needed.
- Lead voids turnaround improvements and reduce cost/downtime.
- Collaborate across Capital Programmes, Lettings, and Asset Management teams.
- Input into tech and platform improvements.
You’ll play a pivotal role in how Bricklane maintains its homes and you’ll be given autonomy and support to do it right.
What we’re looking for in a Repairs & Voids Manager:
- Extensive experience in a Repairs & Voids Manager or similar role.
- Strong track record of improving void turnaround and contractor performance.
- Comfortable leading across repairs workflows, from reactivity to compliance.
- Confident analysing cost, value, and supplier delivery.
- Continuous improvement mindset, with a track record of identifying inefficiencies in repairs or voids processes and delivering practical, scalable solutions.
Why join Bricklane?
- Sunday Times Best Company to Work For 2023.
- Private equity backed with a mission to raise the standard of UK rental homes.
- Collaborative team where you can make a real impact.
- Real ownership: build something from the ground up and see the results.
- Join a company that cares deeply for their team.
BENEFITS:
- Life Assurance at 4x annual salary.
- Denplan - claim back on dentist expenses.
- Private medical insurance with Vitality - including perks such as gym discounts, free coffees, Apple watches etc.
- Share options scheme.
- Enhanced parental leave - 16 weeks maternity & 6 weeks paternity plus: neonatal, adoption & surrogacy leave, fertility leave.
- EyeMed vouchers for regular eye tests and money off your glasses.
- Buying Additional Holiday - purchase up to 5 days of holiday per year.
PERKS:
- Referral bonus scheme - get rewarded for recommending people who are perfect for Bricklane.
- Hybrid working - the best of both worlds.
- Mental health support with Spill.
- Team and company-wide socials - monthly team-wide socials & quarterly team socials.
- Work from abroad - up to 3 weeks.
- Period & menopause support - a non-negotiable support for you here at Bricklane.
- 2 x Volunteering Days each year to support a cause close to your heart.
- Flexible bank holidays - to support however you celebrate.
GROWTH & DEVELOPMENT:
- £1,500 per year to spend on your L&D.
- Transparent compensation philosophy.
If you’re a Repairs & Voids Manager ready to take ownership, drive real results, and help shape the future of rented housing — we’d love to hear from you.
Apply now via Cherry Pick People or get in touch for a confidential chat.
Repairs and Voids Manager employer: Cherry Pick People
Contact Detail:
Cherry Pick People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs and Voids Manager
✨Tip Number 1
Familiarise yourself with Bricklane's mission and values. Understanding their approach to reshaping rental homes will help you align your experience and ideas with their goals during discussions.
✨Tip Number 2
Prepare specific examples of how you've improved void turnaround times and contractor performance in previous roles. Being able to share measurable successes will demonstrate your capability to drive results.
✨Tip Number 3
Network with professionals in the property management sector, especially those who have experience with tech-enabled solutions. This can provide insights into industry trends and may lead to valuable connections.
✨Tip Number 4
Stay updated on the latest technologies and platforms used in property management. Showing that you're proactive about tech improvements can set you apart as a candidate who is ready to contribute to Bricklane's growth.
We think you need these skills to ace Repairs and Voids Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in repairs and voids management. Focus on specific achievements that demonstrate your ability to improve turnaround times and contractor performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your continuous improvement mindset aligns with Bricklane's mission to raise the standard of UK rental homes.
Highlight Relevant Skills: In your application, emphasise skills such as analysing costs, managing workflows, and collaborating across teams. Use examples from your past roles to illustrate these competencies.
Showcase Your Problem-Solving Abilities: Provide examples of how you've identified inefficiencies in repairs or voids processes and implemented practical solutions. This will demonstrate your proactive approach and ability to drive results.
How to prepare for a job interview at Cherry Pick People
✨Showcase Your Experience
Be prepared to discuss your extensive experience in repairs and voids management. Highlight specific examples where you've improved turnaround times or contractor performance, as this will demonstrate your capability to meet the role's demands.
✨Understand the Company’s Mission
Familiarise yourself with Bricklane's mission to reshape rental homes in the UK. Showing that you align with their values and understand their goals will set you apart as a candidate who is genuinely interested in contributing to their success.
✨Prepare for Technical Questions
Expect questions related to managing repairs workflows and analysing costs. Brush up on your knowledge of compliance and efficiency improvements in repairs processes, as these are crucial aspects of the role.
✨Demonstrate a Continuous Improvement Mindset
Be ready to discuss how you've identified inefficiencies in past roles and implemented practical solutions. This will illustrate your proactive approach and ability to drive improvements, which is essential for the Repairs & Voids Manager position.
