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- Tasks: Lead the performance and growth of a national EV charging network.
- Company: Join a fast-scaling EV charging provider making a real impact on net zero in the UK.
- Benefits: Enjoy a leadership role with opportunities for innovation and strategic influence.
- Why this job: Be part of a future-facing business that champions sustainability and customer experience.
- Qualifications: Experience in EV charging or critical infrastructure is essential; strong leadership skills required.
- Other info: This is a unique chance to shape the UK's EV future.
The predicted salary is between 48000 - 72000 £ per year.
We’re partnered with one of the UK’s most ambitious and fast-scaling EV charging providers, and they’re now looking to appoint a strategic Head of Network to lead the performance, growth, and optimisation of their national charging estate. This is a rare opportunity to step into a leadership role within a future-facing business that’s making a tangible impact on the UK’s journey to net zero.
Role Overview:
As Head of Network, you will take full ownership of the commercial and operational performance of the EV charging network. You'll be responsible for driving uptime, availability, utilisation, and customer experience—while also shaping long-term strategy, tech partnerships, and service improvements.
Key Responsibilities:
- Lead end-to-end network operations across uptime, maintenance, and performance
- Oversee relationships with hardware vendors, CPOs, field service partners, and roaming platforms
- Monitor real-time network performance and implement data-driven improvements
- Own SLAs, fault resolution times, and operational KPIs across the network
- Work cross-functionally with product, engineering, and delivery to drive innovation
- Develop strategic plans to expand, upgrade and future-proof the charging estate
- Champion best-in-class customer experience across all touchpoints
- Build and lead a high-performing network operations team
What We’re Looking For:
- Proven experience in EV charging, utilities, or critical infrastructure networks
- Strong understanding of EV hardware/software ecosystems and CPO platforms
- Experience leading operational teams and managing third-party service providers
- Data-driven, commercially minded, and customer-focused
- Able to operate at both strategic and hands-on levels
If you’re ready to step into a pivotal leadership role and help shape the backbone of the UK’s EV future, we want to hear from you.
Head of Network Operations employer: Interv l Group | B Corp™
Contact Detail:
Interv l Group | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Network Operations
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the EV charging sector. Understanding the current landscape will not only help you in interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the EV charging and utilities sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights that could set you apart during the hiring process.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven operational performance in previous roles. Highlighting your achievements in managing teams and improving customer experience will resonate well with the hiring team.
✨Tip Number 4
Research the company’s current network operations and identify areas for improvement. Presenting your ideas on how to enhance their charging estate during the interview can showcase your strategic thinking and initiative.
We think you need these skills to ace Head of Network Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in EV charging, utilities, or critical infrastructure networks. Emphasise your leadership roles and any achievements that demonstrate your ability to drive performance and optimise operations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the EV sector and how your skills align with the responsibilities of the Head of Network role. Mention specific examples of how you've successfully led teams and improved operational performance in previous positions.
Highlight Data-Driven Achievements: Since the role requires a data-driven approach, include quantifiable results from your past experiences. For instance, mention how you improved uptime or customer satisfaction through strategic initiatives or partnerships.
Showcase Leadership Skills: Demonstrate your ability to build and lead high-performing teams. Include examples of how you've managed third-party service providers and fostered cross-functional collaboration to achieve business goals.
How to prepare for a job interview at Interv l Group | B Corp™
✨Showcase Your Industry Knowledge
Make sure to demonstrate your understanding of the EV charging landscape. Discuss current trends, challenges, and innovations in the sector, as well as how they relate to the company's goals.
✨Highlight Leadership Experience
Prepare examples of your previous leadership roles, particularly in operational settings. Be ready to discuss how you've successfully managed teams and improved performance metrics in past positions.
✨Emphasise Data-Driven Decision Making
Since the role requires a data-driven approach, be prepared to talk about how you've used data to inform decisions in previous roles. Share specific examples of how data analysis led to improvements in network performance or customer experience.
✨Prepare for Cross-Functional Collaboration Questions
Expect questions about how you work with other departments like product and engineering. Have examples ready that illustrate your ability to collaborate effectively and drive innovation across teams.
