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- Tasks: Engage with customers, match them with tech products, and support store operations.
- Company: Join Currys, the UK's leading tech retailer, passionate about amazing technology and customer service.
- Benefits: Enjoy 30 days annual leave, competitive pension, monthly bonuses, and discounts on the latest tech.
- Why this job: Be part of a supportive team, learn about tech, and make a positive impact on customers' lives.
- Qualifications: No prior tech knowledge needed; just be friendly, eager to learn, and a team player.
- Other info: Flexible hours, ongoing training, and a commitment to inclusion and diversity.
15-30 hours per week, with flexibility to work additional hours. £12.21* per hour plus an average bonus of 89p per hour (*rising to £12.51 on successful completion of probation period).
At Currys, we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s leading retailer of tech, we pride ourselves on the service our customers receive – thanks to our caring and committed team members. Join us to work in a supportive environment where you can be yourself and grow. We believe in learning and celebrating every day’s moments together.
As a Retail Sales Colleague, no prior tech knowledge is required. All new colleagues attend a two to three-day induction, either virtually or at our academy in Fort Dunlop, Birmingham, where you’ll gain skills to sell, serve, and support our customers. We prepare you with supplier training, product demos, and testing the latest products to ensure you’re confident in your recommendations.
Our Sales Colleagues work flexibly across our opening hours, typically including weekends. Our stores are open 7 days a week, generally from 9 am to 8 pm, with local variations.
Role overview:
Responsibilities include:
- Asking the right questions to match customers with products.
- Making every customer interaction memorable.
- Offering support services like delivery, installation, recycling, and payment options.
- Contributing to the store’s sales performance.
- Working across different departments and product ranges.
- Supporting store operations with various tasks.
All our Sales Colleagues share a passion for excellent work. Seeing customers enjoy how technology can help them makes this role rewarding.
You should be:
- Approachable and friendly.
- Keen to learn about new technology.
- Confident in achieving sales and customer service targets.
- A strong team player, comfortable working across store areas and collaborating.
We value our people highly. Benefits include:
- 30 days of annual leave including bank holidays.
- Competitive pension scheme for permanent staff.
- Monthly performance bonuses.
- Product discounts on latest tech.
- Wellbeing initiatives.
Join us and we’ll support your career development through ongoing training and new opportunities. We aim to offer flexibility to help balance work and life commitments, with support from your manager.
As the UK’s largest recycler and repairer of tech, we’re making a positive impact on people and the planet. We are committed to inclusion and diversity. If you need assistance with your application, please email careers@currys.co.uk, and we’ll help.
Sales Colleague employer: Dixons Carphone
Contact Detail:
Dixons Carphone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Colleague
✨Tip Number 1
Familiarise yourself with the latest technology trends and products. Being knowledgeable about the tech you’ll be selling will not only boost your confidence but also help you connect better with customers.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different sales scenarios can prepare you for real interactions and help you make every customer experience memorable.
✨Tip Number 3
Show your enthusiasm for teamwork during the interview process. Highlight any past experiences where you collaborated effectively, as this role requires strong team dynamics across various departments.
✨Tip Number 4
Be ready to discuss how you handle targets and challenges. Prepare examples from previous roles where you successfully met sales goals or improved customer satisfaction, as this will demonstrate your capability in achieving performance targets.
We think you need these skills to ace Sales Colleague
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and skills required for the Sales Colleague position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Personalised CV: Create a CV that showcases your relevant experience, particularly in customer service or sales. Emphasise your approachability, teamwork, and willingness to learn about technology, as these are key traits for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for technology and your desire to help customers. Mention any previous experience in retail or customer-facing roles, and explain why you want to work at Currys specifically.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Dixons Carphone
✨Show Your Passion for Technology
As a Sales Colleague, it's essential to demonstrate your enthusiasm for technology. Be prepared to discuss your favourite gadgets or tech trends and how they can enhance customer experiences.
✨Practice Customer Interaction Scenarios
Since the role involves making every customer interaction memorable, practice common customer scenarios. Think about how you would ask questions to understand their needs and recommend suitable products.
✨Highlight Teamwork Skills
Being a strong team player is crucial in this role. Share examples from your past experiences where you collaborated with others to achieve a common goal, especially in a retail or customer service setting.
✨Prepare Questions for the Interviewer
Show your interest in the company by preparing thoughtful questions. Ask about the training process, opportunities for career development, or how the team celebrates successes together.
