At a Glance
- Tasks: Support IT operations and ensure high-quality learning facilities in a school environment.
- Company: Join a well-established school in Slough, committed to growth and excellence.
- Benefits: Enjoy a competitive salary of Β£33k - Β£36k plus excellent benefits.
- Why this job: Be part of a dynamic team that values innovation and quality in education technology.
- Qualifications: Industry qualifications in IT preferred; strong understanding of networks and troubleshooting skills required.
- Other info: Opportunity to work in a supportive environment with a focus on professional development.
The predicted salary is between 27600 - 30240 Β£ per year.
Our client is a well-established school based in Slough; due to continued growth and expansion they are looking to recruit an Assistant Network Manager.
Key tasks and Responsibilities:
- Under the guidance of the Network Manager: Provide Specialist IT support that ensures the site establishes and maintains high quality learning facilities.
- Assist the Network Manager or Trust Network Manager in the successful operation of the site.
- Deputise for the Network Manager as and when required.
- Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience.
- Manage and implement agreed work programmes/practices under the guidance of Senior Staff.
- Monitor and manage stock, cataloguing resources and undertaking audits as required.
- Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person.
- To be aware of the siteβs responsibilities under the Data Protection Act and GDPR for the security, accuracy and relevance of personal data.
- Set up and check hardware and software for normal operation.
- Build and configure networked PCs, this could be a standalone setup or via image deployment.
- Perform maintenance on user accounts, site servers, and cloud platforms.
- Solid understanding of Active Directory, Azure AD, Microsoft 365 administration.
- Ensure that Helpdesk tickets are updated and resolved in a timely fashion in line with the SLAs.
- Update asset lists or equivalent records for hardware and software on site.
- Follow processes and tasks described in sites disaster recovery and maintenance plans.
- Follow instructions to test site backup and malware protection procedures.
Qualifications and skills:
- Industry qualifications within the IT sector, include; Microsoft, Cisco, Aruba, Apple, is preferred.
- Solid understanding of wired and wireless networks and devices.
- Ability to work independently and as part of a team under pressure.
- Impeccable attention to detail and commitment to quality.
- Technical troubleshooting and problem management skills.
- Interpersonal skills sufficient to assist non-technical users of IT.
Assistant Network Manager employer: Career Cross Ltd
Contact Detail:
Career Cross Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Network Manager
β¨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Active Directory, Azure AD, and Microsoft 365. Having hands-on experience or relevant certifications can really set you apart from other candidates.
β¨Tip Number 2
Network with professionals in the IT sector, especially those who work in educational environments. Attend local meetups or online forums to gain insights and potentially get referrals that could help you land the job.
β¨Tip Number 3
Prepare to demonstrate your problem-solving skills during the interview. Be ready to discuss past experiences where you successfully resolved technical issues, as this will showcase your ability to handle the responsibilities of the role.
β¨Tip Number 4
Research the school and its IT infrastructure. Understanding their current setup and any challenges they might face can help you tailor your conversation during the interview, showing that you're genuinely interested in contributing to their success.
We think you need these skills to ace Assistant Network Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Assistant Network Manager role. Focus on your technical troubleshooting abilities, knowledge of network infrastructure, and any industry qualifications you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your understanding of the responsibilities outlined in the job description. Mention specific experiences where you've successfully communicated technical information to non-technical users.
Highlight Relevant Qualifications: If you have industry qualifications such as Microsoft, Cisco, or Apple certifications, make sure to mention these prominently in your application. This will demonstrate your commitment to the field and enhance your candidacy.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Assistant Network Manager.
How to prepare for a job interview at Career Cross Ltd
β¨Know Your Technical Stuff
Make sure you brush up on your knowledge of Active Directory, Azure AD, and Microsoft 365. Be prepared to discuss your experience with networked PCs and troubleshooting techniques, as these are crucial for the role.
β¨Communicate Clearly
Since the job involves explaining technical information to non-technical users, practice how you would simplify complex concepts. Use examples from your past experiences to demonstrate your ability to communicate effectively.
β¨Show Your Team Spirit
This role requires both independent work and teamwork. Be ready to share examples of how you've successfully collaborated with others in previous positions, especially under pressure.
β¨Understand the Importance of Policies
Familiarise yourself with child protection, health and safety policies, and data protection regulations like GDPR. Showing that you understand these responsibilities will demonstrate your commitment to a safe and compliant working environment.