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For Companies At a Glance
- Tasks: Engage customers with top-notch service and boost sales in a vibrant retail environment.
- Company: Join a passionate team dedicated to delivering exceptional fashion experiences.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for personal development.
- Why this job: Be part of a dynamic team that values enthusiasm and creativity in the fashion industry.
- Qualifications: A friendly personality, teamwork skills, and a passion for fashion are essential.
- Other info: Expect to work more hours during busy periods; retail experience is a plus but not required.
Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends? Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!
KEY DUTIES:
- Optimise sales and individual customer purchases
- Engage the customer by delivering a first class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis - we are busy!
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly and engaging personality is essential.
- To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
The contracted hours stated above are a minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibility is required especially during peak trading periods.
Pay Rates: £12.40 per hour regardless of age.
Sales Adviser/Retail Advisor employer: Yours Clothing Limited
Contact Detail:
Yours Clothing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Adviser/Retail Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in high street fashion. Being knowledgeable about current styles and brands will not only help you engage customers but also show your passion for the industry during any interviews.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you to handle various customer interactions effectively, showcasing your ability to provide first-class service.
✨Tip Number 3
Demonstrate your enthusiasm for teamwork by sharing examples of successful collaborations in previous roles. Highlighting your ability to work well with others can set you apart as a candidate who fits into our vibrant team culture.
✨Tip Number 4
Be ready to discuss how you handle high-pressure situations. Think of specific instances where you've successfully managed stress or adapted to change, as this is crucial in a busy retail environment like ours.
We think you need these skills to ace Sales Adviser/Retail Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you demonstrated a warm, friendly personality and your ability to work as part of a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion and customer care. Share specific examples of how you've provided excellent service in previous roles and how you can contribute to the team.
Showcase Your Knowledge: Demonstrate your understanding of high street fashion in your application. Mention any brands you admire or trends you follow, showing that you're engaged with the industry.
Highlight Adaptability: Given the fast-paced nature of retail, mention instances where you've successfully adapted to change or handled pressure. This will show that you're ready for the dynamic environment of the role.
How to prepare for a job interview at Yours Clothing Limited
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share any personal experiences or knowledge about current trends, as this will demonstrate your genuine interest in the industry and the brand.
✨Highlight Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Discuss how you handled difficult situations and ensured customer satisfaction, as this is crucial for a Sales Adviser role.
✨Demonstrate Teamwork
Be ready to talk about your ability to work within a team. Share specific instances where you collaborated with colleagues to achieve a common goal, showcasing your interpersonal skills and team spirit.
✨Adaptability is Key
Since the retail environment can be fast-paced and ever-changing, discuss your ability to adapt to new situations. Provide examples of how you've successfully managed change in previous roles, highlighting your resilience and flexibility.
