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For Companies At a Glance
- Tasks: Assist customers and manage stock to ensure a smooth shopping experience.
- Company: Join the UK's largest employee-owned business, known for quality and service.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Be part of a brand that values trust, loyalty, and community impact.
- Qualifications: Must be 18+, with effective communication skills; customer service experience is a plus.
- Other info: Apply quickly as roles may close early due to high interest.
The predicted salary is between 20000 - 28000 £ per year.
About the role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with. Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand, encouraging their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.
Key Responsibilities
- Stock replenishment to ensure shelves are full and products are correctly placed for customers.
- Fulfilling online customer orders for delivery.
- Reducing wastage through product due diligence and markdowns on near-expiry items.
- Supporting the wider shop team, including checkout support, managing Click & Collect, and fulfilling customer orders.
- Maintaining a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience
- Effective communication skills for teamwork and customer interaction.
Desirable skills/experience
- Experience in a customer-facing role.
- Interest and knowledge of food and drink trends.
- Flexible approach to support the branch as needed.
Varied hours of full-time work (37.5 hours per week) across seven days, including late evenings, nights, and weekends between 15:00 - 23:45.
The partnership
We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. As Partners, we share ownership and responsibility, working together to build a happier world. We focus on retail excellence, innovation, and diversification, always committed to price, quality, and service. We embrace our differences, fostering an environment where everyone can thrive and be themselves. Together, we grow individually and collectively, making a difference as Partners.
Important points to note
- Some roles may require pre-employment vetting, including DBS checks and financial probity assessments, which will be communicated during recruitment. We encourage quick completion of any required documents to avoid delays.
- We recommend applying promptly as vacancies may close early due to high interest.
- We support flexible working arrangements, including flexible hours, job sharing, or shorter contracts; discuss these options with the hiring manager during your interview.
Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your responses during interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight any previous experience in customer-facing roles. Even if it's not directly related to supermarkets, demonstrating your ability to engage with customers and provide excellent service can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss food and drink trends during your interview. Showing your interest and knowledge in this area can demonstrate your passion for the role and your ability to connect with customers over products.
✨Tip Number 4
Flexibility is key! Be ready to discuss your availability for varied hours, including evenings and weekends. This shows your willingness to support the team and adapt to the needs of the branch.
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any skills related to effective communication and teamwork, as these are essential for this position.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and customer service. Mention specific examples of how you've gone the extra mile in previous roles, demonstrating your commitment to providing excellent service.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Customer Service
As a Supermarket Assistant, your role revolves around providing excellent customer service. Be prepared to share examples of how you've gone the extra mile for customers in previous roles, demonstrating your commitment to creating a positive shopping experience.
✨Demonstrate Teamwork Skills
Effective communication and teamwork are essential in this role. Think of instances where you've successfully collaborated with others, whether in a work setting or during group projects, and be ready to discuss these experiences during the interview.
✨Knowledge of Food Trends
Having an interest in food and drink trends can set you apart from other candidates. Brush up on current trends and be ready to discuss your favourite products or any new items you've noticed in the market that could appeal to customers.
✨Be Flexible and Adaptable
The role requires a flexible approach to working hours and tasks. Prepare to talk about your availability and willingness to adapt to different shifts or responsibilities, showcasing your readiness to support the team wherever needed.
