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- Tasks: Join us as a Customer Team Member, assisting customers and maximising sales in a vibrant store environment.
- Company: A.F. Blakemore & Son Ltd is a leading family-owned convenience retailer in the UK since 1917.
- Benefits: Enjoy flexible shifts, generous staff discounts, paid leave, and early access to wages.
- Why this job: Be part of a dynamic team, develop your skills, and contribute to a positive customer experience.
- Qualifications: Previous retail experience is preferred, but enthusiasm and a willingness to learn are key!
- Other info: Flexible hours with opportunities for more shifts; training provided for Post Office Counter Clerk role.
Min of 16 Hours per week, (possibility of more when store needs). Flexible shifts, including early mornings, evenings, and weekends.
We have an exciting opportunity for a Customer Team Member / Post Office Counter Clerk (18+). As a Customer Team Member at SPAR, you will play a vital role in supporting our store management and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks to contribute to the store's continuous improvement, ensuring great customer service through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’. You must be willing to train as a Post Office Counter Clerk.
A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began in 1917 as a counter-service grocery store and has grown into a company owning 260 SPAR convenience stores and employing over 7,000 people, with a turnover of £1.3 billion. As one of the largest convenience retailers in the UK, we are always seeking innovative ways to create a point of difference. Food and drink are our core, and today our business includes retail, food service, and wholesale distribution divisions.
Key Tasks/Responsibilities:- Customer Service: Greeting customers warmly and friendly. Answering inquiries about products and services, assisting customers in finding items. Processing purchases efficiently and accurately at the tills, maintaining positive service. Upselling products and highlighting offers to maximize sales.
- Store Operations: Managing stock: checking deliveries, stocking shelves, maintaining cleanliness, rotating stock for freshness. Completing tasks like date checking, stock checks, price changes, promotional displays. Following all company policies and procedures.
- Previous experience in retail or Post Office roles preferred.
- Reliable, attentive to detail, able to follow instructions.
- Understanding of retail legislation and ability to assist with compliance.
- Ideas for delivering excellent customer service and business growth.
- Experience with ‘Challenge 25’ policy is desirable.
- Enthusiastic team player and independent worker.
- Cash handling experience is a plus but not essential.
- Excellent benefits including: Paid holiday, maternity, and paternity leave exceeding statutory entitlements.
- Skills development in a supportive, diverse culture.
- Experience in a high-volume, fast-paced store.
- Generous staff discounts (excluding alcohol & cigarettes).
- Opportunities for internal promotion.
- Free tea & coffee.
- Early access to wages through ‘EarlyPay’.
- Access to payslips and rotas online.
- Wellbeing support including counseling and legal advice.
- Company pension scheme.
- Life insurance: 1x annual salary, up to 6x with pension scheme.
Customer Team Member Post Office Counter Clerk employer: AF Blakemore & Son Ltd
Contact Detail:
AF Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member Post Office Counter Clerk
✨Tip Number 1
Familiarise yourself with the SPAR brand and its values. Understanding their commitment to customer service and community engagement will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight any previous retail or customer service experience you have, even if it's not directly related to a Post Office role. Be ready to discuss specific examples of how you've provided excellent customer service or handled challenging situations.
✨Tip Number 3
Prepare to demonstrate your understanding of the 'Challenge 25' policy and other relevant retail legislation. This knowledge can set you apart from other candidates and show that you're proactive about compliance and customer safety.
✨Tip Number 4
Be flexible with your availability. Since the role requires working early mornings, evenings, and weekends, showing that you can accommodate various shifts will make you a more attractive candidate for the position.
We think you need these skills to ace Customer Team Member Post Office Counter Clerk
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Team Member / Post Office Counter Clerk position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail or customer service. Use bullet points to make it easy to read, and include specific examples of how you've contributed to customer satisfaction or sales in previous roles.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of A.F. Blakemore & Son Ltd that attract you, and explain how your skills and experiences make you a great fit for their team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer-facing roles.
How to prepare for a job interview at AF Blakemore & Son Ltd
✨Showcase Your Customer Service Skills
As a Customer Team Member, your ability to provide excellent customer service is crucial. Prepare examples of how you've successfully assisted customers in the past, highlighting your friendly approach and problem-solving skills.
✨Familiarise Yourself with Retail Operations
Understanding the day-to-day operations of a retail environment will give you an edge. Brush up on stock management, cash handling, and the importance of maintaining store cleanliness to demonstrate your readiness for the role.
✨Emphasise Teamwork and Independence
This role requires both teamwork and the ability to work independently. Be ready to discuss experiences where you've successfully collaborated with others as well as instances where you've taken initiative on your own.
✨Prepare for Questions on Compliance and Legislation
Since understanding retail legislation is important, be prepared to answer questions about compliance and policies like 'Challenge 25'. Showing that you are knowledgeable in these areas will reflect your commitment to the role.
