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For Companies At a Glance
- Tasks: Lead a team, provide excellent customer service, and share your product knowledge.
- Company: Join H. Samuel, part of the world's largest diamond jewellery retailer with over 2,800 stores.
- Benefits: Enjoy competitive pay, sales incentives, staff discounts, and flexible hours during peak times.
- Why this job: Be a role model in a fun, casual environment that celebrates individuality and personal style.
- Qualifications: Retail or customer service experience is essential; strong communication and sales skills are a must.
- Other info: This role offers career development opportunities and a chance to step into management.
The predicted salary is between 13000 - 18000 £ per year.
Our Supervisors have a special talent for amazing our Customers! We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!
You will be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You will also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoos, piercings and style!
Your Background
You will have retail or customer service experience, but what really sets you apart is your ability to sell. You will have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You will also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
What’s next?
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
Your rewards
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends. What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!
Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Supervisor - h. Samuel - Permanent - Part Time employer: H SAMUEL
Contact Detail:
H SAMUEL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - h. Samuel - Permanent - Part Time
✨Tip Number 1
Familiarise yourself with the products H. Samuel offers. Understanding the unique features and stories behind the jewellery will not only help you in the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your customer service skills during the video assessment. Use this opportunity to highlight specific examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 3
Emphasise your ability to work as part of a team. As a Supervisor, you'll be coaching new team members, so sharing experiences where you've successfully collaborated with others can set you apart.
✨Tip Number 4
Be yourself! H. Samuel values individuality, so let your personality shine through in your application and interviews. This will help you connect with the brand's culture and ethos.
We think you need these skills to ace Supervisor - h. Samuel - Permanent - Part Time
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Supervisor at H. Samuel. Highlight your relevant retail or customer service experience in your application.
Showcase Your Personality: H. Samuel values unique personalities and a casual style. Let your individuality shine through in your application, whether it's in your CV or cover letter.
Demonstrate Product Knowledge: Since product knowledge is key, mention any experience you have with jewellery or similar products. Show that you can engage customers with your expertise.
Prepare for Assessments: Be ready for the online assessment and video submission. Practice answering common interview questions and think about why you want to join H. Samuel to convey your enthusiasm.
How to prepare for a job interview at H SAMUEL
✨Showcase Your Product Knowledge
Make sure to brush up on your knowledge of jewellery and watches before the interview. Be prepared to discuss where gems come from, how different watches function, and any other product details that might impress the interviewer.
✨Demonstrate Your Customer Service Skills
Think of examples from your past experiences where you provided exceptional customer service. Be ready to share these stories during the interview to highlight your ability to connect with customers and enhance their shopping experience.
✨Embrace Your Unique Style
Since H. Samuel encourages individuality, don’t hesitate to express your personal style in your outfit. This will not only make you feel more comfortable but also show that you align with the company culture.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. Practice how you would handle various customer interactions, as this will demonstrate your communication skills and ability to sell products effectively.
