At a Glance
- Tasks: Engage customers, drive sales, and maintain store standards in a dynamic retail environment.
- Company: Join DTLR, a vibrant retail brand focused on delivering exceptional customer experiences.
- Benefits: Enjoy flexible hours, a fun work culture, and opportunities for growth.
- Why this job: Be part of a team that values creativity, teamwork, and customer satisfaction.
- Qualifications: No prior experience needed; just bring your passion for fashion and great communication skills.
- Other info: Must be able to lift up to 50 lbs and stand for long periods.
Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. Our employees are key to our success.
Position Summary: A Part-Time Sales Associate is expected to drive the selling efforts and customer relationships by excelling in customer service and selling techniques. Responsible for performing all daily store functions including: product merchandising, product sales, customer relations and store maintenance. The most important aspects of the position are customer service, sales and teamwork.
- Displays basic fashion and trend knowledge and able to satisfy customer needs by selling appropriate merchandise while maintaining DTLR standards and building relationships.
- Assists with shipments, merchandising, restocking, and pricing.
- Presents positive, energetic, outgoing impression to each customer while demonstrating a positive and enthusiastic attitude toward job and company.
- Complies with all company policies.
- Embraces service training and product programs.
- Ensures all visual standards are followed, daily restock is completed and adequate size runs are represented per visual directions.
- Assists in eliminating both employee and customer theft.
- Helps maintain a neat and orderly sales environment.
- Assists with keeping store organized as directed by store management.
- Performs other duties as may be assigned.
Qualifications: To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
- Education And/or Experience: Previous work experience in retail or customer service is preferred, but not necessary. High school diploma or equivalent preferred.
- Skills And Knowledge Requirements: Work requires an excellent command of the English language to effectively communicate with management, customers and other employees. Must possess basic fashion and style trend knowledge and desire to work with customers in a retail setting. Individuals should possess problem-solving abilities, analytical abilities, detail orientation, flexibility, communication skills, and interpersonal skills to provide excellent customer service, accurate inventory control, merchandise transport, and store maintenance.
- Physical Requirements: Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs. Able to work extended hours during critical project phases; and able to work in a fast pace, dynamic environment with flexibility. The incumbent must be able to work in a fast-paced environment. Must have reliable transportation.
DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sales Associate (Part-Time) - Olney, Philadelphia, PA employer: DTLR
Contact Detail:
DTLR Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Associate (Part-Time) - Olney, Philadelphia, PA
β¨Tip Number 1
Familiarise yourself with DTLR's brand and product offerings. Understanding their fashion trends and customer base will help you engage more effectively during the interview, showcasing your enthusiasm and knowledge.
β¨Tip Number 2
Prepare to demonstrate your customer service skills in a practical way. Think of examples from past experiences where you successfully handled customer interactions or resolved issues, as this will highlight your suitability for the role.
β¨Tip Number 3
Showcase your teamwork abilities by discussing how you've collaborated with others in previous roles. DTLR values teamwork, so sharing specific instances where you contributed to a teamβs success can set you apart.
β¨Tip Number 4
Be ready to express your flexibility and willingness to work in a fast-paced environment. Share examples of how you've adapted to changing situations or managed multiple tasks simultaneously, as this is crucial for a Sales Associate.
We think you need these skills to ace Sales Associate (Part-Time) - Olney, Philadelphia, PA
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Sales Associate position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous retail or customer service experience. Emphasise any skills related to sales, customer relations, and teamwork, as these are crucial for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how your skills and experiences make you a great fit for the Sales Associate role, particularly in providing excellent customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at DTLR
β¨Show Your Customer Service Skills
As a Sales Associate, customer service is key. Be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to connect with customers and meet their needs.
β¨Demonstrate Fashion Knowledge
Since the role involves selling fashion items, brush up on current trends and styles. Be ready to discuss your favourite brands or trends and how you would help customers find what theyβre looking for.
β¨Emphasise Teamwork
This position requires working closely with others. Share experiences where you successfully collaborated with a team to achieve a goal. Show that you understand the importance of teamwork in a retail environment.
β¨Prepare for Common Interview Questions
Anticipate questions like 'How would you handle a difficult customer?' or 'What do you think makes great customer service?' Practising your responses will help you feel more confident during the interview.