Floor Staff

Floor Staff

Belfast Full-Time No home office possible
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At a Glance

  • Tasks: Join our vibrant team as Floor Staff, delivering top-notch customer service in a bustling nightclub.
  • Company: Ollie's is an award-winning nightclub in Belfast, renowned for exceptional hospitality.
  • Benefits: Enjoy shared service charge, meals during shifts, and your birthday off, plus a stay at The Merchant Hotel!
  • Why this job: Experience a fast-paced environment with opportunities for career growth and skill development.
  • Qualifications: Must be available to work late shifts; previous nightclub experience is a plus.
  • Other info: We are an equal opportunities employer, welcoming diverse applicants.

We are looking for Floor Staff to join our team at Ollie’s nightclub, Belfast. When it comes to hospitality and customer service, we believe we are the best in the business. Therefore, we are looking for the best people to join our award-winning team.

Working here means great opportunities for career progression and the chance to learn skills that are recognized worldwide. If you’re ready for an exciting role in a fast-paced, busy nightclub environment, we’d love to hear from you!

What’s in it for you:

  • Excellent service charge shared across the team.
  • An overnight stay with dinner for two at The Merchant Hotel (subject to contract).
  • Your birthday off!
  • Meals during your shift and paid breaks.

Essential Criteria:

  • Available to work shifts up to 4am on Friday and Saturday.

Desirable Criteria:

  • Previous experience in a busy nightclub.

Please email to request a job description to help you better understand this role and its potential fit for you. The Company reserves the right to apply an enhanced short-listing criterion. The Merchant Hotel is an equal opportunities employer.

Floor Staff employer: Ollies (The Merchant Hotel)

Ollie's nightclub in Belfast is an exceptional employer, offering a vibrant work culture where hospitality and customer service excellence are at the forefront. With opportunities for career progression, shared service charges, and unique perks like an overnight stay at The Merchant Hotel, employees can thrive in a fast-paced environment while enjoying a supportive team atmosphere that values their contributions.
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Contact Detail:

Ollies (The Merchant Hotel) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Floor Staff

✨Tip Number 1

Familiarise yourself with Ollie's nightclub and its unique atmosphere. Visit the venue if possible, or check out their social media pages to understand their vibe and customer service style. This knowledge will help you stand out during any informal conversations or interviews.

✨Tip Number 2

Network with current or former staff members at Ollie's. They can provide valuable insights into the work culture and expectations, which can give you an edge when discussing your fit for the role.

✨Tip Number 3

Demonstrate your passion for hospitality by engaging in relevant activities. Volunteer at local events or participate in community gatherings to showcase your commitment to excellent customer service, which is crucial for a role in a busy nightclub.

✨Tip Number 4

Prepare to discuss your availability and flexibility during the application process. Since the role requires working late shifts, showing that you can adapt to the demanding hours will make you a more attractive candidate.

We think you need these skills to ace Floor Staff

Customer Service Skills
Communication Skills
Teamwork
Time Management
Adaptability
Problem-Solving Skills
Attention to Detail
Multitasking
Conflict Resolution
Cash Handling
Knowledge of Health and Safety Regulations
Ability to Work Under Pressure
Positive Attitude
Basic Bar Knowledge

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Floor Staff position at Ollie's. Understand the essential and desirable criteria, as well as the responsibilities involved in the role.

Tailor Your CV: Highlight any relevant experience you have in hospitality or customer service, especially in a nightclub setting. Use specific examples to demonstrate your skills and how they align with what Ollie's is looking for.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the nightlife industry and your commitment to excellent customer service. Mention why you want to work at Ollie's specifically and how you can contribute to their award-winning team.

Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.

How to prepare for a job interview at Ollies (The Merchant Hotel)

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for working in the hospitality industry. Share any previous experiences that highlight your love for customer service and how you thrive in a fast-paced environment.

✨Demonstrate Team Spirit

Ollie's values teamwork, so be prepared to discuss how you work well with others. Provide examples of how you've collaborated with colleagues in past roles to create a positive atmosphere for customers.

✨Be Ready for Shift Work

Since the role requires availability for late shifts, be honest about your flexibility. Mention your willingness to work until 4am on weekends and how you manage your time effectively to balance work and personal life.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills in a busy nightclub setting. Think of scenarios where you had to handle difficult customers or high-pressure situations, and explain how you resolved them successfully.

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