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- Tasks: Support young people in a hostel, coordinate activities, and create a welcoming environment.
- Company: Join Centrepoint, a leading charity dedicated to helping young people facing homelessness.
- Benefits: Gain valuable experience, develop skills, and make a real difference in young people's lives.
- Why this job: Be part of a supportive team, engage in fun activities, and positively impact your community.
- Qualifications: Confident communication skills, teamwork spirit, and a passion for supporting young people are essential.
- Other info: This role is only available to UK residents; training sessions provided.
As a Support and Progression Volunteer (SPV) you’ll be part of the team that supports young people in one of our accommodation services. You will contribute to creating a friendly and welcoming atmosphere within one of our hostels, dealing with enquiries, and providing access, information and support for residents. You will be supporting with activities that young people request - these could be out of service (including trips to museums, football matches and more) and also activities in service (such as board games or arts and crafts).
CORE TASKS
- Being a first point of contact for young people and visitors
- Supporting residents meetings
- Researching information such as activities and events for and with young people
- Young people consultation work (supporting residents meetings, organising surveys)
- Young people activities coordination – supporting the setting up/access to, or facilitating activities for the young people to participate within the service or in the local area
- Using personal specialist knowledge and skills to assist and support delivery
- Work cooperatively with other staff and volunteers
- Observe and adhere to Centrepoint policies relevant to the team and be familiar with emergency procedures in case of fire, serious accident or violence
WHAT WE’RE LOOKING FOR
- ESSENTIAL
- Ability to communicate confidently and clearly with young people, other volunteers and staff
- Ability to remain calm when involved with challenging individuals and situations
- Understanding of the issues – practical and emotional – facing young people
- Understanding of the importance of teamwork and a strong commitment to being part of a team
- Ability to develop a rapport with young people
- Good communication skills, written and oral - good telephone manner
- Able to use Microsoft Office
- A commitment to demonstrating Centrepoint’s values
- A commitment to complete the necessary volunteer training sessions
- Understanding of mental health and resilience to cope with a range of individualised coping mechanisms and outbursts
- Knowledge of provisional local to the service the role is based within
- Skills and confidence with supporting independent living skills, e.g. managing money, shopping on a budget, cooking
PLEASE NOTE WE CANNOT OFFER VOLUNTEER ROLES TO NON-UK RESIDENTS
Support and Progression Volunteer employer: Centrepoint
Contact Detail:
Centrepoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support and Progression Volunteer
✨Tip Number 1
Familiarise yourself with the local area and the types of activities that young people enjoy. This will help you engage with them more effectively and show your commitment to providing a supportive environment.
✨Tip Number 2
Practice your communication skills by volunteering in similar environments or participating in community events. This will boost your confidence when interacting with young people and demonstrate your ability to connect with them.
✨Tip Number 3
Network with current or former volunteers at Centrepoint or similar organisations. They can provide valuable insights into the role and share tips on how to excel in your position.
✨Tip Number 4
Show your enthusiasm for teamwork by participating in group activities or projects. Highlighting your collaborative spirit will resonate well with the values Centrepoint seeks in their volunteers.
We think you need these skills to ace Support and Progression Volunteer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and essential skills required for the Support and Progression Volunteer position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience working with young people or in a support role. Use specific examples to demonstrate your ability to communicate effectively and handle challenging situations.
Express Your Passion: Make sure to convey your enthusiasm for supporting young people and contributing to their development. Share personal motivations or experiences that have inspired you to apply for this volunteer role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Centrepoint
✨Show Your Passion for Supporting Young People
Make sure to express your genuine interest in working with young people during the interview. Share any relevant experiences or stories that highlight your commitment to making a positive impact in their lives.
✨Demonstrate Your Communication Skills
Since the role requires clear communication, practice articulating your thoughts and ideas. Be prepared to discuss how you would handle various scenarios involving young people and how you would ensure they feel heard and supported.
✨Highlight Teamwork Experience
This position values teamwork, so be ready to provide examples of how you've successfully worked in a team environment. Discuss your role in past projects and how you contributed to achieving common goals.
✨Research the Organisation and Its Values
Familiarise yourself with Centrepoint's mission and values. During the interview, refer to these values and explain how your personal beliefs align with them, showcasing your commitment to the organisation's goals.
