Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve drinks and provide exceptional customer service in a fun, fast-paced bar environment.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with 75 centres across the UK.
- Benefits: Enjoy perks like extra pay, discounts, free game vouchers, and ongoing training opportunities.
- Why this job: Be part of a vibrant team creating memorable experiences for customers while developing your career.
- Qualifications: Great communication skills, high energy, and flexibility in working hours are essential.
- Other info: Opportunities for management training and a supportive work culture await you!
About The Role
Are you looking for a fun and fast paced environment to work in, with great benefits? Could you help us create lasting memories for our customers by providing outstanding customer service? If so, then look no further!
The Why...
- Opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
The What...
As our Bar Team Member, you will be responsible for ensuring that our customers receive an exceptional service and have perfectly served drinks every time. You will keep the bar area spic and span and help make sure that the fridges are fully stocked. It’s fast paced, and fun, so to succeed with us you’ll have to love this type of environment.
Within our fast-paced, dynamic world, you will be trained on everything you need to know. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities should you wish to take the next step into management.
Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
You may be required to work in the Kitchen.
Opening Hours And Shift Patterns
Our centres are typically open seven days a week, from 9am to midnight. Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants.
Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday:
- Weekday AM shifts are typically 09.00 - 17.00
- Weekday PM shifts are typically 17.00 - 00.00
- Weekend AM shifts are typically 09.00 - 18.00
- Weekend PM shifts are typically 16.00 - 01.00
*Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview.
To be a successful Bar Team Member, we’ll want to see:
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.
Now with 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Bar Team Member employer: Hollywood Bowl Group Plc
Contact Detail:
Hollywood Bowl Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Team Member
✨Tip Number 1
Familiarise yourself with the Hollywood Bowl Group's values and mission. Understanding what they stand for will help you align your responses during the interview, showcasing how you can contribute to their goal of providing exceptional customer experiences.
✨Tip Number 2
Demonstrate your enthusiasm for the role by engaging with the brand on social media. Commenting on their posts or sharing your experiences at their centres can show your genuine interest and passion for the company.
✨Tip Number 3
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond to ensure customer satisfaction, as this will highlight your suitability for the fast-paced bar environment.
✨Tip Number 4
Be ready to showcase your flexibility regarding working hours. Since the role requires availability during evenings and weekends, expressing your willingness to work these shifts can set you apart from other candidates.
We think you need these skills to ace Bar Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in fast-paced environments. Use keywords from the job description to demonstrate that you understand what the role entails.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Hollywood Bowl Group and how your skills align with their values of customer service and teamwork.
Showcase Your Personality: Since this role requires high energy and a friendly attitude, let your personality shine through in your application. Use a conversational tone and share any relevant anecdotes that demonstrate your ability to engage with customers.
Highlight Flexibility: Emphasise your availability and willingness to work various shifts, including evenings and weekends. This shows that you are adaptable and ready to meet the demands of a busy leisure environment.
How to prepare for a job interview at Hollywood Bowl Group Plc
✨Show Your Enthusiasm
As a Bar Team Member, your energy and enthusiasm are key. Make sure to express your excitement about the role and the company during the interview. Share examples of how you thrive in fast-paced environments and enjoy providing excellent customer service.
✨Demonstrate Customer Service Skills
Prepare to discuss your previous experiences in customer service. Highlight specific situations where you went above and beyond for customers. This will show that you understand the importance of creating lasting memories for guests.
✨Be Flexible with Availability
Since the role requires working evenings, weekends, and holidays, be ready to discuss your availability. Showing that you are flexible and willing to work during peak times will make you a more attractive candidate.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
