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For Companies At a Glance
- Tasks: Manage employee rosters, ensuring compliance and efficiency in a dynamic environment.
- Company: Network Rail connects people and goods across the UK, prioritising safety and customer service.
- Benefits: Enjoy flexible working options, competitive salary, and a supportive workplace culture.
- Why this job: Join a team that values your input and offers growth opportunities in the rail industry.
- Qualifications: Strong Excel skills, experience in rostering, and excellent communication abilities are essential.
- Other info: We welcome applications from all backgrounds and offer support for candidates with disabilities.
The predicted salary is between 22500 - 24500 £ per year.
At Network Rail, our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We’re an organisation where people matter.
Scotland's Railway is part of this large family and it covers a large geographical area from the Borders to Thurso at the far tip of the North East of Scotland, accounting for almost 20 per cent of the UK rail network. We provide rapid access along busy commuter routes to our seven cities, servicing the varied needs of our business and leisure commuter services, including cross border services and rural services. We have up to 50 freight services operating every day and we are steadily building capacity for this to grow. Our ambition to be responsive to passengers and freight users drives us every day and we’re empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues and protecting safety and wellbeing.
Our colleagues are encouraged to work flexibly as we know that busy lives don’t always fit around a traditional working pattern. If you need flexibility to complete your role just let us know and we will do our utmost to help you to invest in your career with us while balancing other aspects of your life.
We’re also a Disability Confident Leader employer and we’ll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.
We want to help deliver a railway which is safe, reliable, affordable and that provides great customer service to everyone.
Brief Description
To maintain effective and efficient rosters for employees compliant with the relevant company standards in line with current National rostering principles, competency requirements and agreed Terms and Conditions.
Key Accountabilities
- Compile and publish agreed rosters using the corporate rostering tool in accordance with Maintenance Rostering Principles, company policies and standards.
- Demonstrate sound knowledge of Microsoft Excel, to support financial modelling, reporting, and decision making.
- Hands-on experience with rostering, particularly within the railway or a similarly complex operational environment, is highly beneficial to ensure practical, efficient, and compliant workforce planning.
- Prepare rosters for weekly rostered duties, covering sickness, annual leave, training, briefing and special arrangements. Liaise with relevant line managers to crosscheck roster data.
- Manage short notice roster alterations liaising with all affected employees and line managers, including gaining verbal confirmation where necessary. Respond to and resolve any queries relating to roster issues.
- Make roster arrangements for medical examinations and interviews.
- Make roster arrangements for safety critical competence expiries, training plans, training courses and briefings.
- Monitor competency data so that no base roster shifts are left uncovered due to expired competencies.
- Liaise with associated Competency Delivery Specialist on maintaining competency records.
- Gather and analyse fatigue data and highlight issues to the relevant line manager.
- Provide information and data to support the route and delivery unit reporting requirements.
Essential
- Excellent knowledge of national rostering principles.
- Previous successful experience in prioritising workloads and delivering to deadlines.
- Ability to demonstrate excellent interpersonal and communication skills.
- Previous successful experience of analysing data and producing reports.
- Understanding of conditions of service applicable to rostering.
- Understanding of roster systems.
- Demonstrable ability to accurately manage data and attention to detail.
- Previous successful experience of working in a team and engaging with virtual team members.
- Able to demonstrate good general IT skills.
Desirable
- Geographical knowledge of the route.
- Knowledge of the UK rail industry.
Salary: £26,500 - £28,000
Closing date: Midnight of 03.07.25
Please note proof of all essential qualifications will be required. Please get your application in as soon as possible, we may close the advert before the listed closing date if we receive enough applications. Late applications will not be accepted.
All offers of employment are conditional upon satisfactory completion of pre-employment checks.
Roster Clerk (Maintenance/Works Delivery) employer: Network Rail
Contact Detail:
Network Rail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roster Clerk (Maintenance/Works Delivery)
✨Tip Number 1
Familiarise yourself with the National rostering principles and how they apply to the railway industry. Understanding these principles will not only help you in the role but also demonstrate your commitment and knowledge during the interview.
✨Tip Number 2
Brush up on your Microsoft Excel skills, especially in data analysis and reporting. Being able to showcase your proficiency in Excel can set you apart, as it's crucial for compiling and publishing rosters effectively.
✨Tip Number 3
Network with current or former employees of Network Rail to gain insights into the company culture and expectations for the Roster Clerk role. This can provide you with valuable information that you can use to tailor your approach during the interview.
✨Tip Number 4
Prepare for competency-based interview questions by reflecting on your past experiences related to prioritising workloads and managing data. Think of specific examples that highlight your skills and how they align with the responsibilities of the Roster Clerk position.
We think you need these skills to ace Roster Clerk (Maintenance/Works Delivery)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Roster Clerk at Network Rail. Familiarise yourself with the key accountabilities and essential skills mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience, particularly in rostering or similar operational environments. Emphasise your knowledge of Microsoft Excel and any previous roles that required data analysis and report generation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and ability to manage workloads effectively. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Prepare for Competency-Based Interview: Since the recruitment process includes a competency-based interview, prepare by thinking of examples that illustrate your problem-solving skills, teamwork, and ability to handle data accurately. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
How to prepare for a job interview at Network Rail
✨Understand the Role
Make sure you have a clear understanding of the Roster Clerk position and its responsibilities. Familiarise yourself with national rostering principles and how they apply to the role, as this will show your commitment and preparedness.
✨Showcase Your Excel Skills
Since the role requires sound knowledge of Microsoft Excel, be ready to discuss your experience with it. Prepare examples of how you've used Excel for data analysis or reporting in previous roles, as this will demonstrate your technical proficiency.
✨Prepare for Competency Questions
Network Rail uses competency-based interviews, so prepare for questions that assess your past experiences. Think of specific situations where you successfully managed workloads, resolved issues, or worked effectively in a team, and structure your answers using the STAR method (Situation, Task, Action, Result).
✨Demonstrate Communication Skills
As a Roster Clerk, you'll need to liaise with various stakeholders. Be prepared to discuss how you've effectively communicated in previous roles, especially in resolving roster issues or managing changes. Highlight any experience you have in engaging with virtual teams, as this is increasingly important.
