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- Tasks: Lead a dynamic team, manage operations, and ensure venues are fully staffed from Wednesday to Sunday.
- Company: Join a vibrant company that partners with bars and nightclubs across the UK for drinks services and entertainment.
- Benefits: Enjoy flexible working hours, travel expenses covered, and opportunities for team socials and bonding activities.
- Why this job: Be part of a fun, fast-paced environment where you can develop leadership skills and make lasting connections.
- Qualifications: Looking for proactive leaders with strong communication skills; experience in team management is a plus.
- Other info: Must be willing to travel on short notice to ensure smooth operations at client venues.
The predicted salary is between 36000 - 60000 £ per year.
My clients work with dozens of Bars and Nightclubs across the UK providing drinks services, hosting and entertainment.
Key Responsibilities
- Team Leadership & Support
- Oversee the UK team to ensure all scheduled venues are fully staffed and supported from Wednesday through Sunday.
- Provide regular 1:1 check-ins with team members to offer guidance, resolve issues, and monitor wellbeing and performance.
- Lead the development of a positive and professional team culture, including organising staff socials and team-building activities.
- Deliver onboarding and ongoing support for new joiners and arrange retraining for staff underperforming in sales.
- Operational Management
- Ensure sales breakdowns are submitted promptly and accurately, including clear photographic evidence of bottle counts.
- Monitor and report staff performance regularly, highlighting high performers and addressing concerns (e.g. removal of underperformers from future shifts).
- Ensure prompt removal of departing staff from internal systems including the UK WhatsApp group, RotaCloud, and SumUp.
- Scheduling & Coordination
- Prepare monthly staff rotas in advance, with each rota completed before the end of the previous month.
- Identify and address any scheduling gaps and work closely with the recruitment team to ensure adequate staffing coverage.
- Take ownership of onboarding all new staff into operational systems, including SumUp.
- Venue & Client Relationship Management
- Maintain ongoing, professional communication with all client venues.
- Ensure clients are kept informed of any relevant updates or changes and respond promptly to feedback or concerns.
- Actively seek opportunities to secure additional event bookings and maintain positive, long-term relationships with venue partners.
- Flexibility & Travel
- You may be required to travel on short notice to client venues in the event of staffing gaps or operational issues where no other solution is available.
- In such cases, all necessary travel and accommodation expenses will be covered by the business.
Staffing Manager employer: Contego - Global Talent Solutions
Contact Detail:
Contego - Global Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Staffing Manager
✨Tip Number 1
Familiarise yourself with the nightlife scene in the UK, especially in areas where our clients operate. Understanding the local culture and popular venues will help you connect better with both clients and staff.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Be ready to discuss specific situations where you improved team performance or morale.
✨Tip Number 3
Highlight your experience with operational management tools and scheduling software. Being proficient in systems like RotaCloud and SumUp will demonstrate your readiness to hit the ground running.
✨Tip Number 4
Prepare to discuss your approach to client relationship management. Think of examples where you've maintained or improved client satisfaction, as this is crucial for the role of Staffing Manager.
We think you need these skills to ace Staffing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team leadership, operational management, and scheduling. Use specific examples that demonstrate your ability to manage staff and maintain client relationships.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role of Staffing Manager. Discuss how your previous experiences align with the responsibilities outlined in the job description, particularly your skills in communication and team support.
Showcase Your Leadership Skills: Provide examples of how you've successfully led teams in the past. Mention any initiatives you've taken to improve team culture or performance, as this is crucial for the Staffing Manager position.
Highlight Flexibility and Problem-Solving: Emphasise your ability to adapt to changing situations and solve problems quickly. Mention any experiences where you had to travel on short notice or handle staffing gaps effectively.
How to prepare for a job interview at Contego - Global Talent Solutions
✨Showcase Your Leadership Skills
As a Staffing Manager, you'll need to demonstrate your ability to lead and support a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to team culture and conflict resolution.
✨Be Ready to Discuss Operational Management
Familiarise yourself with operational management practices relevant to staffing. Be prepared to discuss how you would handle scheduling, performance monitoring, and reporting, as these are key responsibilities of the role.
✨Highlight Your Communication Skills
Effective communication is crucial in this role. Think of instances where you've maintained professional relationships with clients or resolved issues through clear communication. This will show your potential employer that you can manage client expectations effectively.
✨Demonstrate Flexibility and Problem-Solving
The job may require you to travel on short notice. Be ready to discuss your adaptability and problem-solving skills, especially in high-pressure situations. Share examples of how you've successfully navigated unexpected challenges in previous roles.
