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For Companies At a Glance
- Tasks: Analyse and optimise the CRM system, uncover insights, and ensure data accuracy.
- Company: Evolve is a leading recruitment firm in the Pharmaceutical and Healthcare sectors.
- Benefits: Enjoy a fully remote role with flexible working options.
- Why this job: Make a real impact by driving improvements and enhancing CRM effectiveness.
- Qualifications: 5+ years in the Pharmaceutical industry and experience with Veeva and analytics tools.
- Other info: Diversity and inclusion are core values; all backgrounds are encouraged to apply.
The predicted salary is between 36000 - 60000 £ per year.
Evolve have an exciting partnership with a rapidly expanding pharmaceutical company, offering a fantastic opportunity as a CRM Analyst. In this dynamic role, you’ll take charge of analysing and optimising the company’s CRM system, uncovering valuable customer insights, identifying key trends, and ensuring data accuracy. You'll play a pivotal role in driving improvements and enhancing CRM effectiveness. This is a fully remote position, giving you the flexibility to make an impact from anywhere!
Ideal Requirements for a CRM Analyst
- Must have previous experience of working within the Pharmaceutical industry (at least 5 years)
- Experience of working directly with Veeva.
- Experience with analytics tools like PowerBI, Tableau, Excel etc.
Role Responsibilities for a CRM Analyst
- Provide day-to-day operation support, including troubleshooting, triage, problem-solving, and escalating issues and incidents to relevant people.
- Define and perform data quality analysis; identifying data quality issues and providing potential solutions to resolve them.
- Collaborating with Sales & Marketing to ensure smooth information flow and translate data into actionable insights.
Recruitment Process
2/3 stage interview process.
Excited to learn more? Click apply or reach out to Katie Fisher on 0113 457 0777 for full details!
Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
Pharmaceutical CRM Analyst employer: Evolve
Contact Detail:
Evolve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmaceutical CRM Analyst
✨Tip Number 1
Familiarise yourself with Veeva and its functionalities, as this is a key requirement for the role. Consider taking online courses or tutorials to deepen your understanding of how to leverage Veeva for CRM analytics.
✨Tip Number 2
Brush up on your data analysis skills, particularly with tools like PowerBI and Tableau. Being able to demonstrate your proficiency in these tools during interviews can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience in the pharmaceutical industry. Highlight instances where you've successfully identified trends or improved CRM effectiveness, as this will showcase your relevant expertise.
✨Tip Number 4
Research Evolve and their partnership with the pharmaceutical company. Understanding their values and mission can help you tailor your responses during the interview and show that you're genuinely interested in the role.
We think you need these skills to ace Pharmaceutical CRM Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the pharmaceutical industry, particularly your work with CRM systems and tools like Veeva. Use specific examples to demonstrate your analytical skills and any relevant achievements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities of the CRM Analyst position, especially your experience with data quality analysis and collaboration with Sales & Marketing.
Showcase Relevant Skills: Emphasise your proficiency with analytics tools such as PowerBI, Tableau, and Excel. Provide examples of how you've used these tools to derive insights or improve CRM effectiveness in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role focused on data accuracy.
How to prepare for a job interview at Evolve
✨Showcase Your Pharmaceutical Experience
Make sure to highlight your previous experience in the pharmaceutical industry during the interview. Discuss specific projects or roles where you utilised your CRM skills, as this will demonstrate your understanding of the sector and its unique challenges.
✨Familiarise Yourself with Veeva
Since experience with Veeva is a key requirement, be prepared to discuss your familiarity with this CRM platform. If possible, share examples of how you've used Veeva to drive insights or improve processes in your past roles.
✨Prepare for Data Quality Discussions
Given the emphasis on data quality analysis, think about potential data quality issues you've encountered in the past and how you resolved them. Be ready to discuss your approach to ensuring data accuracy and the tools you used for analysis.
✨Demonstrate Collaboration Skills
As the role involves working closely with Sales & Marketing, prepare to talk about your experience collaborating with different teams. Highlight any successful projects where you translated data into actionable insights that benefited the wider organisation.
