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- Tasks: Assist customers, stock shelves, and fulfil online orders in a vibrant supermarket environment.
- Company: Join the largest employee-owned business in the UK, home to John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours, shift premiums, and a supportive team culture.
- Why this job: Be part of a passionate team that values kindness, respect, and personal growth.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
- Other info: Apply early as vacancies may close quickly; commitment to working hours is essential.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply. In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Key Responsibilities:- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
We request that candidates only apply for this position if you can fully commit to the advertised working hours, the full term of the contract and can also provide valid documentation of entitlement to work on the Channel Islands as issued by the States Offices or we will be unable to proceed with your application. Varied hours of part time work (20 hours) across seven days, nights.
We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Supermarket Assistant (Jersey) employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant (Jersey)
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your responses during interviews, showcasing your passion for food and retail.
✨Tip Number 2
Highlight any previous experience in customer-facing roles. Even if it's not directly related to supermarkets, demonstrating your ability to engage with customers and provide excellent service can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your knowledge of current food and drink trends. Showing that you're up-to-date with what's popular can demonstrate your enthusiasm for the role and your ability to connect with customers.
✨Tip Number 4
Make sure you can commit to the advertised working hours and have the necessary documentation to work in the Channel Islands. Being clear about your availability and eligibility will help streamline the hiring process.
We think you need these skills to ace Supermarket Assistant (Jersey)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any experience you have with food and drink trends, as well as your communication skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and customer service. Mention why you want to work for John Lewis Partnership and how you can contribute to their mission of providing exceptional service.
Prepare for Potential Vetting: Be ready to provide valid documentation of your entitlement to work on the Channel Islands, as this is a requirement for the role. Familiarise yourself with the vetting process, including any DBS checks that may be necessary.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
As a Supermarket Assistant, your enthusiasm for food and drink trends is crucial. Be prepared to discuss your favourite products and any recent food trends you've noticed. This will demonstrate your genuine interest in the role and align with the company's focus on serving food lovers.
✨Emphasise Teamwork Skills
Communication and teamwork are key in this role. Share examples from your past experiences where you successfully worked as part of a team, especially in customer-facing situations. Highlight how you can contribute to a positive team environment at Waitrose.
✨Demonstrate Flexibility
The job requires a flexible approach to support various tasks across the branch. Be ready to discuss your availability and willingness to adapt to different roles, such as checkout support or fulfilling online orders. This shows that you're committed to the team's success.
✨Prepare for Questions on Customer Service
Expect questions about how you would handle specific customer service scenarios. Think of examples where you went above and beyond for a customer or resolved a difficult situation. This will showcase your dedication to providing excellent service, which is vital for earning customer trust and loyalty.
