Specialist Care Coordinator (Emergency Duty)

People Safeguarding Ref: 000843

Contract: Permanent

Actual Salary: Equates to: £18,335 - £20,019 per annum (including 20% unsocial allowance). Essential car user also provided.

Based: The Marjorie Lees Unit, Royal Oldham Hospital, Rochdale Road Oldham, OL1 2JH

Closing Date: Wednesday 23rd July 2025

Interview Dates: w/c Monday 4th August 2025

Role Overview: Oldham Emergency Duty Team (EDT) is the emergency out of hours service for statutory social care. Working as part of EDT, you will be the point of contact for our residents who require emergency social care intervention out of hours. You will handle calls of an emergency nature and work jointly with the EDT Social Workers and the Manager, to ensure that residents receive an appropriate statutory response. You will require excellent spoken and written communication skills, be competent in ICT, and be able to multitask when working under pressure.

Key Responsibilities:

• To undertake assessments of individuals and their carers whose needs are not complex and do not require an assessment by a qualified social worker in accordance with the Department's policies, procedures.
• To assist social workers undertaking more complex assessments.
• To identify and take account of community networks which may assist in meeting the needs of individuals and their carers.
• To organise provision of appropriate support services as required: including the commissioning of private and voluntary services under the direction of the social worker; and to keep providers advised and informed of any changes required to care arrangements.
• In consultation with the social worker / care manager decide when it is appropriate to refer to a Social Worker/ Care Manager for a more detailed assessment or onward referral / service.
• To ensure that electronic case files are compiled and maintained, and that appropriate accurate and factual information is recorded in accordance with the department's policy and procedures.

Key Requirements:

• To succeed in this role, you will need as a minimum: NVQ IV in a related subject such as Child Care or Health & Social Care, or equivalent.
• Experience of assessing the needs of vulnerable people and producing written reports and plans.
• Knowledge of relevant legislation in relation to social care: The Care Act, Mental Capacity Act, Mental Health Act, Children Act, Human Rights Act etc.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

About Us:

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact: A Great Place to Live, Healthier, Happier Lives, and Green and Growing. We’re looking for candidates who will support us to achieve our ambitions.

Our Values and Behaviours:

By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate: ‘Proud, Ambitious, and Together’, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.

Our Benefits Package:

• 25 days annual leave which increases after 5 and 10-years’ service.
• The option to purchase additional annual leave.
• An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
• Discounted gym membership with Oldham Active.
• Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.
• Salary sacrifice scheme for home and electronics and Cycle to Work.
• Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
• Staff recognition and celebration events.

Inclusive Recruitment:

We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace. If you’re an applicant with disabilities, anyone aged 24 or under and have previously been in or currently in care, a carer or someone who has served in the Armed Forces and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under our Guaranteed Assessment Scheme.

Data and Privacy:

For details of how we use your data please see our privacy notice.

Important Information:

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy.