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For Companies At a Glance
- Tasks: Join our team to create memorable experiences for customers in a fun environment.
- Company: Mecca Bingo is a leading UK bingo operator known for great food, drinks, and entertainment.
- Benefits: Enjoy competitive pay, employee rewards, sick pay, pension, and mental health support.
- Why this job: Be part of a vibrant team that values service, teamwork, and community engagement.
- Qualifications: A positive attitude and a passion for customer service are essential; no experience needed.
- Other info: Uniform provided and opportunities for funded apprenticeships available.
This is a fantastic opportunity to come and be a part of Mecca in one of our venues. As you will know, Mecca is a leading operator of bingo clubs in the UK and our venues offer amazing great-value food, drink and live entertainment. Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable experience!
What’s in it for you?
- Competitive pay
- Industry-leading Employee Rewards platform. Enjoy savings on travel, restaurants, shopping and more!
- Company Sick Pay Scheme
- Pension
- Life Assurance
- Employee Assistance Programme and access to in-venue Mental Health First Aiders
- Opportunity to complete a funded Apprenticeship
- Uniform provided
Job Description
Mecca Bingo, Beeston, Nottingham NG9 2FE. Our Team Members are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun, adaptable, caring and hardworking people to join our team. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it’s like being part of the family.
Your adaptability will mean that you can get along with different people and work across all sections of the venue. You like to work hard and enjoy listening to our customers to find ways you can make their visit special. You are friendly with a smile that’s always on and committed to making our venues a place for fun and excitement.
You will be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility and Solutions, able to demonstrate the behaviours that help bring excitement and entertainment to the customers and communities we serve.
Qualifications
Your attitude is more important than experience; we are looking for people who love looking after customers, are fun, adaptable, caring and hardworking who will fit into a cheeky chatty environment.
Team Member/ Cleaning Team employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member/ Cleaning Team
✨Tip Number 1
Show your personality! When you apply for a role at Mecca, they’re looking for fun and chatty individuals. Make sure to highlight your friendly nature and any experiences where you've made others feel welcome.
✨Tip Number 2
Demonstrate your adaptability. In your interactions, whether in person or during interviews, share examples of how you've successfully worked in different roles or with diverse teams. This will show that you can thrive in various sections of the venue.
✨Tip Number 3
Emphasise your commitment to customer service. Be prepared to discuss specific instances where you went above and beyond to ensure a great experience for customers. This aligns perfectly with Mecca's focus on making every visit special.
✨Tip Number 4
Familiarise yourself with Mecca's STARS values: Service, Teamwork, Ambition, Responsibility, and Solutions. Think of ways you can embody these values in your conversations and interactions, as they are key to fitting into their team culture.
We think you need these skills to ace Team Member/ Cleaning Team
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Mecca Bingo is looking for in a Team Member. Focus on their values of Service, Teamwork, Ambition, Responsibility, and Solutions, and think about how you can demonstrate these in your application.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role. Emphasise your customer service abilities, adaptability, and any previous roles where you worked in a team or provided exceptional service.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Share specific examples of how you've provided excellent customer service in the past and why you would be a great fit for the Mecca Bingo team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at The Rank Group
✨Show Your Personality
Since Mecca Bingo values fun and genuine interactions, let your personality shine during the interview. Be chatty and approachable, as they are looking for candidates who can create a welcoming atmosphere for customers.
✨Demonstrate Adaptability
Highlight your ability to work across different roles and sections of the venue. Share examples from past experiences where you successfully adapted to changing situations or worked with diverse teams.
✨Emphasise Customer Care
Make sure to express your passion for customer service. Discuss how you enjoy making people's experiences memorable and share any relevant stories that showcase your commitment to customer satisfaction.
✨Align with STARS Values
Familiarise yourself with Mecca's STARS values: Service, Teamwork, Ambition, Responsibility, and Solutions. Prepare to discuss how you embody these values in your work ethic and interactions with others.
