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For Companies At a Glance
- Tasks: Support customers with data integration and analytics in a dynamic role.
- Company: One Model is a fast-growing leader in people analytics, focused on data-driven solutions.
- Benefits: Enjoy remote work flexibility, competitive pay, and a supportive workplace culture.
- Why this job: Join a young company where your contributions truly matter and grow your analytics career.
- Qualifications: 2+ years in HR data systems and analytics; analytical thinking and client-facing skills required.
- Other info: Diversity is valued; apply even if you don't meet every requirement.
The predicted salary is between 57600 - 64800 ÂŁ per year.
One Model is experiencing fast growth as a leading vendor in the growing people analytics space. Working in Customer Success, we are seeking an analyst with a People Analytics background to support our growing customer base through their data integration, analytics and insights journey.
Responsibilities
- Intake, triage, and execute tier 1 troubleshooting and reporting of One Model application and data modeling issues across a portfolio of customers.
- Coordinate internally with Data and System Engineers to troubleshoot and identify data integrity, data quality, and application issues.
- Support a variety of ongoing customers HR data ingestion and transformation needs through:
- Communicate externally, intake, and review of new data integration and modeling requests across One Model customer base and systems, including the gathering of foundational requirements from the customer (e.g., dimension changes, new data fields, changes to data field business logic, etc.)
- One Model Data source configuration, ingestion, and transformation.
- Monitor and troubleshoot basic integration, data source and load issues and requests.
- Communicate with and advise customers on application functionality to best meet their identified business goals.
- Provide standardized customer enablement/training for new and existing customers as required.
- Support large Enterprise customers on implementations and key reporting/analytics projects.
- Collaborate internally with Product and Engineering teams to identify, prioritize and deliver product fixes and enhancements to customers.
- Assist with creation and continued documentation of customer support processes, including but not limited to customer onboarding, custom enhancement requests, and enablement.
- Support and partner with One Model Product Team on knowledge management and product documentation needs (Internal and External).
- Engage in support of broader team and One Model initiatives.
About You
- You’re someone early in their people analytics career, though have already had some exposure to HR data systems, data transformation, and reporting.
- You’re an analytical thinker with the ability to troubleshoot occasionally ambiguous and complex problems.
- You have an interest in external client-facing work and enjoy supporting customers through both technical and non-technical challenges.
- You have at least 2 years exposure to HR data systems including but not limited to: SAP, SuccessFactors, Workday, Taleo, Greenhouse, UltiPro, etc.
- You have at least 2 years experience working in data analytics and visualization, business intelligence or HR reporting.
- You’re able to manage a range of tasks and collaborate with a global team.
- You’re comfortable working with ambiguity, with processes at times being designed and enabled “as you go”.
- You have an intellectual curiosity and are able to work through problems as well as knowing when to ask others for help.
What’s In It For You
- Flexibility to work remotely, collaborating with colleagues globally.
- A friendly, inclusive, and respectful workplace culture.
- The opportunity to contribute significantly to a young company and team.
- Generous compensation and attractive performance pay structure.
At One Model we pride ourselves on our supportive and inclusive work environment and are confident that you will feel included here regardless of your demographic. We see the value of having a diverse workforce, which is why we encourage you to apply for the role even if you don’t think you’re a 'perfect fit'.
Base Salary Range: $80,000 - $90,000 USD
People Analytics Support Analyst London, United Kingdom employer: One Model, Inc
Contact Detail:
One Model, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Analytics Support Analyst London, United Kingdom
✨Tip Number 1
Familiarise yourself with the specific HR data systems mentioned in the job description, such as SAP, SuccessFactors, and Workday. Having a solid understanding of these platforms will not only boost your confidence but also demonstrate your readiness to tackle the role.
✨Tip Number 2
Engage with online communities or forums related to people analytics. This can help you stay updated on industry trends and best practices, while also allowing you to network with professionals who might provide insights or referrals for the position.
✨Tip Number 3
Prepare to discuss your troubleshooting experiences in detail during interviews. Think of specific examples where you've successfully resolved data issues or improved processes, as this will showcase your analytical thinking and problem-solving skills.
✨Tip Number 4
Research One Model's approach to people analytics and their company culture. Understanding their values and how they operate will allow you to tailor your conversations and show that you're genuinely interested in contributing to their mission.
We think you need these skills to ace People Analytics Support Analyst London, United Kingdom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in people analytics, HR data systems, and data transformation. Use specific examples that demonstrate your analytical skills and customer-facing experience.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are interested in people analytics and how your background aligns with the responsibilities outlined in the job description.
Showcase Technical Skills: Clearly list any HR data systems you have worked with, such as SAP or Workday, and describe your experience with data analytics and visualisation tools. This will help demonstrate your technical proficiency to the hiring team.
Prepare Thoughtful Responses: When answering application questions, provide detailed responses that reflect your understanding of the role. Discuss your problem-solving approach and how you would support customers through technical challenges.
How to prepare for a job interview at One Model, Inc
✨Know Your HR Data Systems
Make sure you brush up on the HR data systems mentioned in the job description, like SAP, SuccessFactors, and Workday. Be prepared to discuss your experience with these systems and how you've used them in your previous roles.
✨Showcase Your Analytical Skills
As an analyst, your ability to troubleshoot and solve complex problems is key. Prepare examples of past challenges you've faced in data analytics and how you approached them. This will demonstrate your analytical thinking and problem-solving skills.
✨Prepare for Client-Facing Scenarios
Since the role involves external communication with customers, think of situations where you've successfully supported clients through technical or non-technical challenges. Highlight your communication skills and how you ensure customer satisfaction.
✨Emphasise Your Collaborative Spirit
Collaboration is crucial in this role, so be ready to discuss how you've worked with teams in the past. Share experiences where you coordinated with different departments or contributed to team projects, showcasing your ability to work well in a global team.
