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- Tasks: Manage patient pathways and provide admin support to consultants in a dynamic healthcare environment.
- Company: Join Milton Keynes University Hospital, a friendly and supportive teaching hospital focused on patient care.
- Benefits: Enjoy flexible working, free parking, discounted gym membership, and generous annual leave.
- Why this job: Be part of a caring team that values collaboration and communication while making a real impact.
- Qualifications: A clerical background in healthcare is beneficial; strong organisation and communication skills are essential.
- Other info: This role offers 25 hours per week with flexible working options available.
The predicted salary is between 26530 - 29114 £ per year.
An exciting opportunity has arisen for a dynamic individual to join our Patient Pathway Coordinator team within General Surgery on a fixed term basis. The ideal candidate will have the ability to manage conflicting priorities whilst providing exceptional and consistent administration support to two or more consultants. A clerical background in a health care environment would be beneficial to the role.
This role requires the monitoring and management of patient pathways, ensuring that patients are seen within appropriate timeframes and are receiving their required appointments as well as providing excellent administration support to two or more consultants. This service has complex pathways; therefore, accuracy and organisation are key. The ability to effectively communicate and work well within a team is essential.
Supporting clinical and operational teams to deliver an efficient and effective outpatient service. Setting up outpatient clinics inclusive of booking / cancelling rooms and assisting operational teams with clinic template arrangements. Acting as senior administration support for designated clinicians, interfacing between other relevant teams to resolve issues and coordinate patient pathways.
Administrative and Clerical staff feel supported with flexible working at MKUH, reporting 6.82 out of 10, and a 76% feel strongly about approaching their managers regarding flexible working. (NHS Staff Survey 2024).
Benefits you can expect:
- Free on-site parking
- Free refreshments
- Great flexible working opportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC.
For further details / informal visits contact: Name: Isobel Martin Job title: Patient Pathway Manager Email address: isobel.martin@mkuh.nhs.uk
Patient Pathway Co-ordinator employer: Milton Keynes University Hospital NHS Foundation Trust
Contact Detail:
Milton Keynes University Hospital NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Pathway Co-ordinator
✨Tip Number 1
Familiarise yourself with the specific patient pathways relevant to the role. Understanding how these pathways operate within a healthcare setting will give you an edge during discussions and interviews.
✨Tip Number 2
Network with current or former employees at Milton Keynes University Hospital. They can provide insights into the team dynamics and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've managed conflicting priorities in previous roles. This will show that you can handle the demands of the Patient Pathway Coordinator position effectively.
✨Tip Number 4
Research the values and behaviours of MKUH. Aligning your responses and examples with their core values during the interview will help you stand out as a candidate who fits well within their culture.
We think you need these skills to ace Patient Pathway Co-ordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Patient Pathway Coordinator position. Highlight key skills such as administration support, communication, and organisation in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in healthcare administration. Emphasise any previous roles where you managed patient pathways or provided support to medical professionals, showcasing your ability to handle conflicting priorities.
Craft a Compelling Cover Letter: Write a cover letter that connects your skills and experiences to the specific needs of the role. Mention your understanding of the importance of accuracy and teamwork in managing patient pathways, and express your enthusiasm for contributing to the hospital's values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Patient Pathway Coordinator role.
How to prepare for a job interview at Milton Keynes University Hospital NHS Foundation Trust
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Patient Pathway Coordinator. Familiarise yourself with patient pathways, appointment scheduling, and the importance of timely patient care. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Organisational Skills
Given the need for accuracy and organisation in this role, be prepared to discuss specific examples from your past experiences where you successfully managed conflicting priorities or maintained meticulous records. Highlighting these skills will show that you're a good fit for the position.
✨Emphasise Teamwork and Communication
Since the role requires effective communication and collaboration with various teams, think of instances where you've worked well within a team. Be ready to explain how you resolved issues and coordinated efforts to improve patient pathways.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the challenges faced in the role, or the hospital's approach to patient care. This shows your genuine interest in the position and the organisation.
