Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide IT support and resolve issues for clients and users in a friendly environment.
- Company: Join a leading HR software specialist with over 20 years of innovation.
- Benefits: Enjoy a competitive salary, healthcare, pension, and onsite chef meals.
- Why this job: Be part of a people-first culture with opportunities for internal development and an early finish on Fridays.
- Qualifications: Proven IT support experience and great communication skills; HR or payroll software experience is a plus.
- Other info: This role offers a chance to work with cutting-edge Microsoft technologies.
The predicted salary is between 30000 - 45000 £ per year.
Doncaster | £30,000 – £45,000 + Benefits
Exclusive Opportunity with a Leading HR Software Specialist
Are you a tech-savvy problem-solver with a passion for helping people? We’re working exclusively with a long-standing client who has been at the forefront of HR software innovation for over 20 years. With continued growth, they’re now looking to bring a Software Support Engineer on board to provide internal and client-facing support. You’ll be the go-to person for resolving IT issues across the Microsoft stack and assisting users in a fast-paced but friendly environment. If you’ve previously worked with payroll or HR software, that’s a huge bonus!
What you’ll be working with:
- Microsoft 365 (Exchange, Teams, SharePoint)
- Windows 10/11
- Active Directory
- Azure AD
- Intune
- Networking fundamentals (DNS, DHCP, TCP/IP)
- Troubleshooting hardware, printers, and mobile devices
- Supporting their inhouse HR software
What they’re looking for:
- Proven IT support experience (2nd/3rd line)
- Great communication skills – you’ll be working closely with end-users and clients
- Any experience with HR or payroll software is a real advantage
What’s in it for you?
- Salary between £30,000 – £45,000
- Healthcare & pension scheme
- Onsite chef cooking up fresh meals between 7am–3pm
- Standard working hours with an early finish every Friday
- A friendly, people-first culture with a focus on internal development
If you’re ready to join a company that’s been shaping HR tech for two decades, apply today and let’s get the ball rolling.
Software Support Engineer employer: Allegiance Group
Contact Detail:
Allegiance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Support Engineer
✨Tip Number 1
Familiarise yourself with the Microsoft stack, especially Microsoft 365, as this is crucial for the role. Brush up on your knowledge of Exchange, Teams, and SharePoint to demonstrate your technical expertise during any discussions.
✨Tip Number 2
Highlight any previous experience you have with HR or payroll software. If you can share specific examples of how you've supported users in these areas, it will set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your problem-solving skills. Think of scenarios where you've successfully resolved IT issues, particularly in a fast-paced environment, and be ready to discuss these during your interview.
✨Tip Number 4
Emphasise your communication skills. Since you'll be working closely with end-users and clients, practice articulating complex technical concepts in a simple way to demonstrate your ability to connect with non-technical users.
We think you need these skills to ace Software Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT support experience, especially in 2nd/3rd line roles. Emphasise any familiarity with Microsoft 365, HR software, and troubleshooting skills to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and helping others. Mention specific experiences where you've successfully resolved IT issues, particularly in a fast-paced environment, to demonstrate your problem-solving skills.
Highlight Communication Skills: Since great communication is key for this role, provide examples in your application of how you've effectively communicated with end-users or clients in previous positions. This will show that you can thrive in a people-first culture.
Show Enthusiasm for HR Tech: Express your interest in HR software and technology in your application. If you have any experience with payroll or HR systems, make sure to mention it, as this could set you apart from other candidates.
How to prepare for a job interview at Allegiance Group
✨Showcase Your Technical Skills
Make sure to highlight your experience with the Microsoft stack, especially Microsoft 365, Windows 10/11, and Active Directory. Be prepared to discuss specific examples of how you've resolved IT issues in the past.
✨Demonstrate Problem-Solving Abilities
As a Software Support Engineer, you'll need to be a tech-savvy problem-solver. Prepare to share scenarios where you've successfully troubleshot hardware or software issues, particularly in a fast-paced environment.
✨Emphasise Communication Skills
Since you'll be working closely with end-users and clients, it's crucial to demonstrate your communication skills. Practice explaining technical concepts in simple terms, as this will show your ability to connect with non-technical users.
✨Highlight Relevant Experience
If you have any background in HR or payroll software, make sure to mention it during the interview. This experience can set you apart from other candidates and show that you understand the specific needs of the role.
