Counter Manager - Bareminerals

About Us

Orveon is a new kind of beauty company launched in December 2021 as the result of acquiring three unique brands - bareMinerals, BUXOM, and Laura Mercier. With 1,600 employees in 22 countries, we are a truly global business with a presence in all key geographies. Our headquarters are in New York, with additional locations in major cities worldwide. We are backed by Advent International, one of the world's largest and most successful private equity firms, well known for their investments in Lululemon and Olaplex.

We are embarking on a powerful shift: To change how the world thinks about beauty. We are a collective of premium and prestige beauty brands committed to stark honesty, co-creation, and making a sustainable cultural impact. We are looking for the best talent to join us on that journey. Let's face forward together!

ABOUT BAREMINERALS

At bareMinerals, our mission goes beyond makeup. We're here to help people feel good about themselves and their impact in the world. That's why we create clean, conscious beauty that's good to your skin, good for the community and good to the planet. Better bare skin everyday.

Get to know the role:

• Lead, develop and inspire a united team to achieve company goals.
• Coaching and developing your team to achieve retail sales targets.
• Attract and retain a highly skilled retail team through the Orveon culture.
• Attract and retain customers through a unique brand experience.

Primary Responsibilities:

• Set clear goals to achieve retail sales targets & KPI's in all categories, services, and appointments.
• Lead your team to deliver Mindful Beauty Services to all customers.
• Drive and gain daily return appointment business.
• Create events and animation on counter and instore to drive sales.
• Traffic stop and engage new customers daily.
• Develop your team through leadership, coaching and educating.
• Concise Rota planning.
• Effective business planning on marketing calendar to drive new launches and elevate always-on brand Icons.
• Strong communication & building retail relationships with store partners.
• Stock Management.
• Competitor Awareness.
• Maintain Education relationships to support team development and achieve retail sales.
• Celebrate Successes.
• Work as part of a team and deliver the bareMinerals story.

Qualifications & Competencies:

• Retail Management experience.
• Experience in coaching and leading a team.
• Understanding of KPIs and able to drive these across a team/business.
• Ability to influence and build external and internal relationships.
• Demonstrable retail sales experience.
• Excellent Communication and Customer Service skills.
• Demonstrate driving your business from planning through to execution and feedback.
• Ability to work independently and as part of a team, within a fast-paced environment.
• Self-motivated and results driven.
• Flexibility to work key trading hours.

Your enthusiasm and passion will shine through to the customer, as you share your extensive product knowledge and exceptional customer service, which is at the heart of all that bareMinerals stands for. You will connect with your customer in meaningful ways because we've never been content with just making them look beautiful - we want to make them feel beautiful. You'll love creating the bareMinerals signature look and sharing all the on-counter services and events that we offer.

We'll provide you with the training and tools you need to ensure you can share your passion for our brand, and we'll empower you to be driven in achieving your own sales and striving toward your targets. You'll always be ready to learn new skills to further your abilities and creativity. In return, you'll be highly self-motivated, sales driven and enthusiastic. The bareMinerals counter gets busy during peak times so we expect you to be able to be reactive as well as proactive and go out of your way to exceed your goals.

Equal Opportunities and Accommodations

Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritised. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a collective, unifies our shared commitment to 'changing beauty for the better'. Therefore, all qualified applicants receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. We recognise and celebrate different ideas, perspectives, and backgrounds and know they create a more robust and creative work environment.