Lead Service Technician
Lead Service Technician

Lead Service Technician

Southampton Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team while servicing marine safety equipment and ensuring top-notch quality standards.
  • Company: Join Survitec, the world's largest survival technology provider with over 166 years of experience.
  • Benefits: Enjoy 33 days holiday, birthday leave, enhanced family packages, and professional development opportunities.
  • Why this job: Make a real impact in safety while developing your skills in a fast-paced, rewarding environment.
  • Qualifications: Hands-on experience in equipment servicing and proven leadership skills are essential.
  • Other info: Opportunity for career growth and the chance to work with a global community of professionals.

The predicted salary is between 28800 - 43200 £ per year.

Survitec, the world's largest survival technology provider, is looking for a Lead Service Technician to join our Southampton operations team. This role plays a dual function - delivering hands-on servicing of marine safety equipment and providing leadership, coaching, and operational oversight to a small team of technicians. You will help ensure work is completed safely, efficiently, and to the highest quality standards while supporting our continuous improvement culture.

Key responsibilities for the Lead Service Technician role include but are not limited to:

  • Open, inspect, test, weigh, repack, and label life-saving equipment including liferafts and first aid kits.
  • Perform maintenance, installations, and repairs of Survitec safety equipment in accordance with quality and safety procedures.
  • Diagnose issues and carry out emergency repairs and preventative maintenance inspections.
  • Write detailed reports on inspections and tests, submitting for administrative processing.
  • Support the testing and setup of new or complex systems within your competence level.
  • Follow stores requisition procedures to maintain stock levels and records accurately.
  • Lead daily work allocation and support the Service Operations Manager with site opening/closing and safety checks.
  • Provide on-the-job coaching, skills development, and assessments for team members.
  • Help set monthly schedules with the Service Operations Manager to ensure resource planning.

You will have the opportunity to develop in your role and feel proud of the work you do. Working at Survitec is fast paced but incredibly rewarding. This is not just another job; this is your career.

About You:

  • Proven hands-on experience in servicing or maintaining equipment, preferably within liferaft operations or related safety systems.
  • Demonstrated leadership capability through previous experience in a senior technician or team lead role.
  • Strong attention to detail, with effective communication skills—both written and verbal.
  • Possession of a valid driver's license and the flexibility to travel as required by the role.
  • Willingness to obtain rope access certification, if not already certified.
  • Self-motivated with the ability to work both independently and collaboratively, consistently meeting operational targets.

Why You Should Work for Us:

  • 33 days holiday entitlement (including bank holidays)
  • Additional day off to celebrate your birthday
  • Company Anniversary Holiday Benefit
  • Excellent enhanced maternity & paternity package
  • Cycle to Work Scheme
  • Life Assurance
  • Training & Professional Development
  • Employee Assistance Programme

Survitec are the world's largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology. Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.

Lead Service Technician employer: Survitec

Survitec is an exceptional employer, offering a dynamic work environment in Southampton where you can take pride in your contributions to life-saving technology. With a strong focus on employee development, competitive benefits including 33 days of holiday, and a culture that values safety and continuous improvement, you'll find meaningful opportunities for growth and collaboration within a dedicated team. Join us to make a real impact while enjoying a rewarding career in the survival technology sector.
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Contact Detail:

Survitec Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Service Technician

✨Tip Number 1

Familiarise yourself with Survitec's products and services. Understanding the specific marine safety equipment they work with, such as liferafts and first aid kits, will give you an edge in discussions during the interview process.

✨Tip Number 2

Highlight your leadership experience. Since the role involves coaching and overseeing a team, be prepared to share examples of how you've successfully led teams in the past, focusing on your ability to motivate and develop others.

✨Tip Number 3

Demonstrate your problem-solving skills. Be ready to discuss specific instances where you've diagnosed issues and implemented effective solutions, especially in high-pressure situations related to safety equipment.

✨Tip Number 4

Show your commitment to continuous improvement. Share any experiences where you've contributed to enhancing processes or safety standards, as this aligns with Survitec's culture of ongoing development and quality assurance.

We think you need these skills to ace Lead Service Technician

Hands-on experience in servicing marine safety equipment
Leadership and team management skills
Attention to detail
Effective communication skills (written and verbal)
Problem-solving abilities
Technical aptitude in maintenance and repairs
Ability to diagnose issues and perform emergency repairs
Report writing and documentation skills
Knowledge of safety procedures and quality standards
Stock management and requisition procedures
Self-motivation and ability to work independently
Collaboration skills for team support
Willingness to obtain rope access certification
Flexibility to travel as required

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in servicing or maintaining equipment, especially in liferaft operations or related safety systems. Emphasise any leadership roles you've held and specific achievements that demonstrate your capabilities.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your hands-on experience, leadership skills, and how you can contribute to Survitec's continuous improvement culture. Be sure to align your values with those of the company.

Highlight Relevant Skills: In your application, clearly outline your technical skills, attention to detail, and communication abilities. Provide examples of how you've successfully diagnosed issues, performed maintenance, and led teams in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Lead Service Technician role.

How to prepare for a job interview at Survitec

✨Showcase Your Technical Skills

Be prepared to discuss your hands-on experience with marine safety equipment. Highlight specific examples of maintenance, repairs, or inspections you've conducted, especially if they relate to liferaft operations or similar safety systems.

✨Demonstrate Leadership Experience

Since the role involves leading a team, share instances where you've successfully managed or coached others. Discuss how you allocate tasks, support team development, and ensure quality standards are met.

✨Emphasise Attention to Detail

Given the nature of the work, it's crucial to convey your strong attention to detail. Prepare to explain how you ensure accuracy in inspections, reporting, and compliance with safety procedures.

✨Prepare Questions About Company Culture

Survitec values continuous improvement and teamwork. Prepare thoughtful questions about their culture, training opportunities, and how they support employee development to show your genuine interest in being part of their community.

Lead Service Technician
Survitec
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  • Lead Service Technician

    Southampton
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-07-09

  • S

    Survitec

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