HR Tech & Analytics Manager

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behaviour, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality.

What’s the position?

• Administer and maintain the HiBob platform, ensuring data accuracy, system security, and compliance with regulatory requirements (e.g. GDPR).
• Collaborate with HR, IT and Security teams to develop and implement system configurations, integrations, enhancements, and upgrades to meet our evolving business needs.
• Troubleshoot system issues, liaising with internal/external business partners as necessary to resolve technical issues promptly.
• Ensure data integrity with all HR systems, conducting regular audits and implementing corrective actions where necessary.
• Generate custom reports and dashboards to provide insights into HR metrics, trends, and performance indicators.
• Collaborate with our HR business partners to analyse data and identify opportunities for process improvements or strategic interventions.
• Proactively identify opportunities to streamline HR processes through system automation and integration with other business systems (e.g. payroll).
• Work closely with cross-functional teams to scope, plan, and execute system integration projects, ensuring alignment with organisational objectives and user requirements.
• Develop and deliver training materials and user guides to facilitate effective utilisation of all HR technology by the People team and our team members.
• Provide ongoing user support and troubleshooting assistance, responding to inquiries, and resolving issues in a timely manner.
• Stay up to date with legislative changes and industry best practices related to HR data management, privacy and security.
• Ensure that HiBob policies and procedures are compliant with relevant regulations and internal standards, implementing safeguards to protect sensitive information.

What are we looking for?

• We’re looking for a skilled and experienced HRIS Analyst to join our People Team. This is a permanent, full-time position that offers an exciting opportunity to contribute to building and enhancing our HR technologies and processes.
• Your main responsibilities will include the development of all internal HRIS processes, research and deployment of new functionality, along with driving continuous improvements across all of our people tools and our administrative processes.
• You will also own and develop our people analytics tools and reporting.
• If you are a bit of a tech and data lover and have passion in the HR technology area providing exceptional customer service, we want to hear from you!

What You'll Bring

• Experience working with HR systems, including HiBob.
• Previous experience in HRIS administration, data management, or HR analytics.
• Previous experience of working with a business system to produce reports and statistical data.
• Proven ability to learn new systems quickly.
• Track record of having delivered improvements within an administrative environment.
• Competent user of Microsoft – Office, Excel, Word, PowerPoint & Slack.
• Ability to multi-task and deliver high quality work to deadlines, in a fast-paced environment with changing priorities.
• Strong analytical and problem-solving skills with the ability to interpret HR data, identify trends and make data-driven recommendations.
• High level of accuracy and attention to detail.
• Strong customer focus and service mindset approach, both internally and externally.
• Able to communicate effectively at all levels within an organisation, with fluent written and verbal communication skills.
• Excellent team player, collaborative and able to use initiative to problem-solve and provide solutions.
• A people-centric & results orientated approach that is motivated by providing standards of service.
• Flexible approach and able to work to business needs/demands.
• Proven ability to work on own initiative with a solutions-focused, positive, and enthusiastic mindset.

What’s in it for you?

• We offer our employees more than just competitive compensation.
• Our team benefits include: Competitive pay and benefits, flexible vacation allowance, flexible work from home or office hours, startup culture backed by a secure, global brand, and the opportunity to drive world-class people experiences as part of a passionate team.

Roster of Uniques

We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer).