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- Tasks: Assist in maintaining our luxury development and respond to building support requests.
- Company: Join urbanbubble, the North West's leading property managing agent focused on community and innovation.
- Benefits: Enjoy a competitive salary, 10% bonus, enhanced leave policies, and your birthday off!
- Why this job: Be part of a dynamic team that values your contributions and supports your growth.
- Qualifications: Experience in customer service and maintenance, with relevant qualifications preferred.
- Other info: Work Monday to Friday, with occasional weekend shifts; apply now to unleash your potential!
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Maintenance Operative to assist in the day-to-day presentation and maintenance of our luxury development! You'll provide first-line response to all building support requests and work orders raised. As our go-to person, with knowledge of how to keep the development running smoothly, you'll oversee and carry out fabric and minor repairs.
You will work Monday - Friday between 8:30am - 5:30pm, with some occasional weekend work may be required.
What do we offer?
- Competitive salary of up to £30,000
- 10% bonus
- Enhanced family leave policies
- Cycle to work scheme
- Season ticket loan
- Enhanced sick pay
- Enhanced annual leave, including your birthday off and a day when you buy your house
What will you do?
- Check the work order system daily for current reactive and future works.
- Carry out lighting checks and replace light bulbs.
- Ensure works are completed to a high standard within a realistic timeframe.
- Carry out decoration and repairs within 5 days, ready for letting.
- Liaise with the Building Manager to prioritize workload and communicate effectively.
- Maintain statutory compliance, keeping records of sheets and data.
- Inform the company of any additional works needed at the location.
- Work independently and support team members and goals.
- Ensure all works are compliant with HSE and water bye-laws.
- Respond effectively to emergency call-outs and situations.
- Provide general maintenance assistance, including furniture building, hanging pictures, and helping residents familiarize with their new apartments and systems.
- Support the team with ad hoc duties, including manning the front reception desk, assisting with general inquiries, and supporting the housekeeper when needed.
What are we looking for?
- Experience in a customer-facing role.
- IOSH Working Safely qualification or equivalent.
- Experience with CAFM systems, preferably web-based.
- Background in maintenance within residential properties or student accommodation.
- Basic painting skills and understanding of decorating and fabric repairs.
- Ability to work alone or as part of a team.
- Strong understanding of COSHH.
- Knowledge of basic water systems and L8 standards.
- City and Guilds Multi Skills Certificate or equivalent (desirable).
About us
urbanbubble is the North West's leading property managing agent, redefining property management through community building, customer care, and innovation. Serving over 14,000 residents, we seek bold, ambitious, and resourceful team members to manage and create communities. Join us and unleash your potential!
If you believe you are the right candidate, apply now and seize this opportunity to join a fantastic organization that values its people! We are an equal opportunity employer and invite applicants to contact us for any additional support needed during the recruitment process.
urbanbubble requires professional, hardworking, innovative, passionate individuals who engage effectively with customers.
Maintenance Operative Mustard Wharf at Tower Works, Leeds Build to Rent employer: Urbanbubble
Contact Detail:
Urbanbubble Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative Mustard Wharf at Tower Works, Leeds Build to Rent
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as lighting checks and minor repairs. Being able to discuss your experience with these tasks during an interview will show that you understand the role and are ready to hit the ground running.
✨Tip Number 2
Highlight any customer-facing experience you have, as this role requires strong communication skills. Think of examples where you've successfully resolved issues or assisted customers, as this will demonstrate your ability to engage effectively with residents.
✨Tip Number 3
If you have experience with CAFM systems, be prepared to discuss it. Even if you haven't used a specific system before, showing your willingness to learn and adapt can set you apart from other candidates.
✨Tip Number 4
Research urbanbubble and their approach to property management. Understanding their values and community-building efforts will help you align your answers during the interview, showcasing that you're not just looking for a job, but a place where you can contribute positively.
We think you need these skills to ace Maintenance Operative Mustard Wharf at Tower Works, Leeds Build to Rent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance and customer service. Emphasise any previous roles where you handled repairs, worked with CAFM systems, or engaged with residents.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for property management and your understanding of the role. Mention specific skills like basic painting, knowledge of HSE compliance, and your ability to work independently or as part of a team.
Highlight Relevant Qualifications: Include any relevant qualifications such as the IOSH Working Safely certification or City and Guilds Multi Skills Certificate. This will demonstrate your commitment to safety and professionalism in maintenance.
Showcase Your Customer Service Skills: Since the role involves interacting with residents, provide examples of your customer-facing experience. Highlight how you've effectively communicated and resolved issues in past roles to show you're a great fit for urbanbubble's community-focused approach.
How to prepare for a job interview at Urbanbubble
✨Show Your Customer Service Skills
As a Maintenance Operative, you'll be in a customer-facing role. Be prepared to discuss your previous experiences in customer service and how you effectively handled inquiries or issues. Highlight any specific examples where you went above and beyond for a customer.
✨Demonstrate Your Technical Knowledge
Familiarise yourself with basic maintenance tasks relevant to the role, such as lighting checks, minor repairs, and understanding of water systems. Be ready to explain your experience with these tasks and any qualifications you hold, like the IOSH Working Safely qualification.
✨Emphasise Teamwork and Independence
The job requires both independent work and collaboration with team members. Prepare examples that showcase your ability to work alone effectively while also being a supportive team player. This will demonstrate your versatility and adaptability.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the day-to-day responsibilities, team dynamics, and opportunities for professional development within the company. This shows your genuine interest in the position.
