(Remote) Product Manager

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What We Do:

The client offers digital product companies a revolutionary approach to their payment infrastructure, acting as a Merchant of Record for their customers, eliminating payment fragmentation. This approach is faster, safer, cheaper, and superior. The client serves over 5,000 software sellers across 245 territories globally.

The Role:

Join a team leading the development of Developer Experience efforts within the Experience group. We are searching for an ambitious and autonomous Product Manager with deep knowledge or experience in areas like developer tooling, APIs, developer documentation, SDKs, and technical onboarding to:

• Help achieve our strategic vision of becoming the growth platform for SaaS businesses.
• Collaborate as part of a cross-functional team (with engineers and a product designer) to achieve this vision.

As a Product Manager in this team, you are key to a successful product launch and its continuous development. You will be responsible for delivering an ambitious roadmap for your team and working continuously with internal and external stakeholders to ensure the right products are built.

What You'll Do:

• Create and maintain a product roadmap that outlines key milestones and deliverables.
• Guide effective discovery of new initiatives, run agile workshops, and facilitate prioritization conversations.
• Define and prioritize product features and requirements based on customer needs, market trends, and business goals.

Product Development and Management:

• Lead the end-to-end product development process, from ideation to launch.
• Collaborate with engineering and design; develop appropriate planning, prioritization, and delivery processes to launch new features and high-quality products on time and within budget.
• Manage the product lifecycle, including updates and enhancements.

Market Analysis and Research:

• Conduct market research and competitive analysis to identify opportunities and threats.
• Gather and analyze customer feedback to inform product decisions and improvements.
• Monitor industry trends and emerging technologies.

Stakeholder Collaboration:

• Communicate product strategy and progress to stakeholders.
• Build strong relationships with internal and external stakeholders.
• Present product updates and performance metrics to stakeholders regularly.

Performance Monitoring and Optimization:

• Define and track key performance indicators (KPIs) to measure product success.
• Analyze product performance using data, and use insights to drive continuous improvement.
• Implement A/B testing and other optimization techniques.

Go-to-Market Execution:

• Develop and execute go-to-market plans for product launches and updates.
• Collaborate with marketing, sales, and customer support teams.
• Create marketing collateral and train sales and support teams on product features and benefits.

We'd Love to Hear From You If You:

• Have worked in a technical/development role in the past or enjoy building on the side.
• Cannot tolerate a poor developer experience and have a good eye for what technical users need.
• Are excited by and have specific experience in working with technical stakeholders.
• Are a Product Manager who enjoys working in cross-functional teams.
• Understand that measuring success through metrics is crucial in Product.
• Love solving problems in innovative and creative ways.