At a Glance
- Tasks: Manage your own subsidence claims and provide top-notch customer service.
- Company: Join a leading UK loss adjusting company known for exceptional service and expertise.
- Benefits: Enjoy remote work, competitive salary, pension contributions, and flexible benefits.
- Why this job: Be part of a growing team with opportunities for progression and a strong team spirit.
- Qualifications: Experience in buildings/subsidence claims and excellent communication skills required.
- Other info: Full-time role with a supportive environment and a focus on professional development.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Claims Technician Subsidence role at Adjusting Appointments Limited. A renowned independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board. The role is fully remote working with the occasional requirement to work from the office.
This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion.
Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry.
Key Responsibilities- Manage your own caseload of subsidence claims
- Carry out desk-top handling using digital solutions
- Work closely with Surveying Engineers arranging instruction
- Liaise with all relevant parties ensuring the smooth management of the claims process
- Provide a high standard of customer service
- Utilise your exceptional technical expertise demonstrating your subsidence knowledge
- Work to client SLA's and KPI's
- Excellent Buildings/Subsidence claims handling experience
- Insurance Principles knowledge
- Exceptional communication skills and experience, verbal and written
- The ability to work within a pressured and busy environment working to strict deadlines and timescales
- Excellent IT/Systems experience with a high level of competency
- Industry qualifications CertCILA/Cert CII, working towards or the desire to complete
- Competitive annual salary
- Contributory pension
- Bonus
- Flexi benefits
- Birthday holiday
- 35 hours per week Monday - Friday
- Remote working
Claims Technician Subsidence employer: Adjusting Appointments Limited
Contact Detail:
Adjusting Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Technician Subsidence
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in subsidence claims handling. This will not only boost your confidence but also demonstrate your commitment to staying updated in the field during any discussions.
✨Tip Number 2
Network with professionals in the insurance and loss adjusting sectors. Engaging with others in the industry can provide valuable insights and potentially lead to referrals, which can significantly enhance your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific cases you've handled in the past, focusing on your problem-solving skills and customer service approach. Being able to share real-life examples will showcase your expertise and make you stand out.
✨Tip Number 4
Research Adjusting Appointments Limited thoroughly. Understanding their values, recent projects, and client base will allow you to tailor your conversations and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Claims Technician Subsidence
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in handling subsidence claims. Use specific examples that demonstrate your technical expertise and customer service skills relevant to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your understanding of subsidence claims. Mention how your previous experiences align with the responsibilities outlined in the job description.
Highlight Relevant Qualifications: If you have industry qualifications like CertCILA or Cert CII, be sure to mention them prominently in your application. If you're working towards these qualifications, include that information as well.
Showcase Communication Skills: Since exceptional communication is key for this role, provide examples in your application that demonstrate your verbal and written communication skills. This could include experiences where you successfully liaised with various parties during the claims process.
How to prepare for a job interview at Adjusting Appointments Limited
✨Showcase Your Subsidence Knowledge
Make sure to highlight your experience with subsidence claims during the interview. Be prepared to discuss specific cases you've handled and the techniques you used to resolve them, as this will demonstrate your expertise and understanding of the role.
✨Emphasise Communication Skills
Given the importance of liaising with various parties, it's crucial to showcase your exceptional communication skills. Prepare examples of how you've effectively communicated with clients, surveyors, and other stakeholders in previous roles.
✨Demonstrate IT Proficiency
Since the role involves desk-top handling using digital solutions, be ready to discuss your IT skills. Familiarise yourself with any relevant software or systems that may be used in the claims process, and mention any certifications or training you've completed.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities under pressure. Think of examples where you've successfully managed a caseload within strict deadlines, and be ready to explain your thought process and decision-making.