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- Tasks: Assist in processing licensing applications for alcohol, gambling, and taxis.
- Company: Join West Dunbartonshire Council, a top flexible employer committed to work-life balance.
- Benefits: Enjoy hybrid work options, 25+ days annual leave, and access to wellbeing support.
- Why this job: Gain valuable experience in a dynamic team while studying for a funded paralegal qualification.
- Qualifications: Experience in administration, excellent communication skills, and ability to manage your own workload.
- Other info: Opportunity to work with a supportive team and contribute to community licensing efforts.
The predicted salary is between 26333 - 28322 £ per year.
A vacancy has arisen for a Licensing Assistant to assist in the administration of the statutory licensing regimes for alcohol, gambling, taxis, and a wide range of other licences administered by the Council and Licensing Board. The work is interesting and varied and the post holder will join a busy licensing team.
The main responsibilities of the post will be the administration and processing of applications received under both the Licensing (Scotland) Act 2005 and the Civic Government (Scotland) Act 1982. The post holder will be expected to assist customers who wish to apply for the grant or renewal of licences, process licence applications in accordance with legal requirements and timescales and communicate directly with applicants, partner agencies and objectors.
The post holder will ensure that applications are properly remitted to the Licensing Board or Licensing Committee for determination by elected members or passed to senior managers to be granted under delegated powers, maintain and update proper and accurate records and assist the Senior Officer (Licensing Services) and Licensing Standards Officers as required.
The post holder must be willing to study for a specialist paralegal licensing qualification via distance learning (funded by the Council) and attain the qualification. The post holder must have experience of administering complicated processes for a wide range of different tasks, assessing and addressing the needs of customers and have experience of dealing with demanding customers and an ability to understand legal concepts. Candidates must have excellent written and verbal communication skills. The successful candidate should be able to manage their own case load and be able to work independently.
The successful candidate will benefit from the following:
- WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance.
- Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits.
- A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year.
- Access to employee wellbeing supports including occupational health & counselling if ever you need help and support.
Licensing Assistant employer: West Dunbartonshire Council
Contact Detail:
West Dunbartonshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Licensing Assistant
✨Tip Number 1
Familiarise yourself with the Licensing (Scotland) Act 2005 and the Civic Government (Scotland) Act 1982. Understanding these legal frameworks will not only help you in the role but also demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Network with professionals in the licensing field, especially those who work within local councils. Attend relevant events or join online forums to gain insights and make connections that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss your experience with managing complex processes and dealing with demanding customers. Think of specific examples that showcase your problem-solving skills and ability to handle challenging situations effectively.
✨Tip Number 4
Highlight your communication skills by practising how you would explain licensing processes to someone unfamiliar with them. Being able to convey complex information clearly is crucial for this role, so consider mock interviews to refine your approach.
We think you need these skills to ace Licensing Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Licensing Assistant position. Tailor your application to highlight relevant experience and skills that match these criteria.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in administration, customer service, or dealing with legal processes. Use specific examples to demonstrate your ability to manage complex tasks and communicate effectively.
Showcase Communication Skills: Since excellent written and verbal communication skills are essential for this role, ensure your application is well-written and free of errors. Consider including a brief example of how you've successfully communicated with demanding customers in the past.
Express Willingness to Learn: Mention your enthusiasm for pursuing the specialist paralegal licensing qualification. This shows your commitment to professional development and aligns with the expectations of the role.
How to prepare for a job interview at West Dunbartonshire Council
✨Understand the Licensing Framework
Familiarise yourself with the Licensing (Scotland) Act 2005 and the Civic Government (Scotland) Act 1982. Being able to discuss these laws and their implications during your interview will demonstrate your commitment and understanding of the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully dealt with demanding customers in the past. Highlight your ability to assess needs and provide solutions, as this is crucial for a Licensing Assistant.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks. The role requires handling multiple applications and maintaining accurate records, so showcasing your organisational skills will be key.
✨Communicate Clearly and Confidently
Since excellent written and verbal communication skills are essential, practice articulating your thoughts clearly. You might even want to prepare a few questions to ask the interviewers to show your engagement and interest in the position.
