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- Tasks: Join our team as a FOH Assistant, juggling roles like cashier, host, and food service assistant.
- Company: Oak View Group leads in venue management and premium hospitality for live events worldwide.
- Benefits: Enjoy exceptional training, meals on duty, and a 40% discount at selected restaurants.
- Why this job: Be part of a vibrant community, gain diverse experience, and contribute to an inclusive workplace.
- Qualifications: Experience in food or retail is a plus, but personality and attitude are what we value most.
- Other info: We celebrate diversity and welcome applicants from all backgrounds to create the best venue experience.
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
About the Venue: 22 Bishopsgate is a new type of workplace, designed specifically to benefit and support a diverse, connected community. The Market is the foodie heart of 22B; a bustling space that houses two coffee bars, a fantastic collection of food counters, an all-day restaurant, outdoor and indoor bar and a catered events space.
Role Purpose: Casual contract. We are looking to add to our brilliant team of FOH Assistants – the bright, smiley faces that keep 22B moving. You will need to wear a few different hats – cashier, host, food service assistant and occasionally waiter – never a dull moment! Whether familiar faces or visitors to the site, you will bring personality and passion to our kiosks.
Who are we looking for? We would love it if you had some experience of working with food and/or retail, but we are open to all backgrounds and levels of experience – attitude and personality are way more important.
What’s in it for you?
- Exceptional training, on and off the job.
- Management development programme.
- Regular food and drink tastings.
- Meals on duty.
- Brilliant employee recognition programs, incentives and rewards.
- Cross exposure to the wider business and events in London and beyond.
- Employee Assistance Programme, 24/7.
- 40% discount at selected RHC restaurants and bars.
Our Inclusion Commitments: Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK! We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence.
If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need. We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role.
Employee Screening and Eligibility to Work: We recognise the importance of safeguarding; depending on the role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
FOH Assistant employer: Oak View Group United Kingdom | Co-op Live | Rhubarb Hospitality
Contact Detail:
Oak View Group United Kingdom | Co-op Live | Rhubarb Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Assistant
✨Tip Number 1
Familiarise yourself with the venue and its offerings. Visit 22 Bishopsgate and explore The Market to understand the food and drink options available. This knowledge will help you engage with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your personality! Since attitude and passion are key for this role, think about how you can convey your vibrant character in conversations. Practice sharing anecdotes that highlight your customer service skills and ability to work in a fast-paced environment.
✨Tip Number 3
Network with current employees or those in similar roles. Reach out on LinkedIn or social media to learn more about their experiences at Oak View Group. This can provide valuable insights and may even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 4
Prepare for situational questions related to customer service. Think about how you would handle various scenarios, such as dealing with difficult customers or managing busy periods. Being ready with examples will show your problem-solving skills and readiness for the role.
We think you need these skills to ace FOH Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a FOH Assistant. Highlight your relevant experience and skills that align with the role, such as customer service or food handling.
Tailor Your CV: Customise your CV to reflect your experience in food service or retail. Emphasise any roles where you showcased your personality and passion, as these traits are highly valued for this position.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work at 22 Bishopsgate and how your background makes you a great fit for their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Oak View Group United Kingdom | Co-op Live | Rhubarb Hospitality
✨Show Your Personality
As a FOH Assistant, your personality is key! Be sure to showcase your enthusiasm and friendliness during the interview. Smile, engage with the interviewer, and let your passion for customer service shine through.
✨Highlight Relevant Experience
Even if you don't have direct experience in food or retail, think about any transferable skills from previous jobs. Discuss how your past roles have prepared you for the fast-paced environment at 22 Bishopsgate.
✨Demonstrate Team Spirit
This role requires collaboration with others, so be ready to talk about your experiences working in teams. Share examples of how you've contributed to a positive team dynamic in the past.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the role and the company culture. This shows your interest and helps you determine if it's the right fit for you. Consider asking about training opportunities or team events.
