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- Tasks: Lead a motivated team, ensuring efficient cash operations and outstanding customer service.
- Company: Join Loomis UK, a leader in cash handling and security services across the UK.
- Benefits: Enjoy 33 days annual leave, life assurance, discounts, and career progression opportunities.
- Why this job: Be part of a supportive culture where your contributions are valued and you can grow.
- Qualifications: Previous shift management experience, strong leadership skills, and excellent communication abilities required.
- Other info: Flexible working hours with out-of-hours alarm response responsibilities.
The predicted salary is between 28800 - 43200 £ per year.
Hours: 40 hours per week
Do you want to work in a place where your team values you? Do you have a positive attitude and the desire to learn and succeed? As a Shift Manager at Loomis, you will play a key role in ensuring the branch runs efficiently, your team are motivated and supported and our customers have the best service delivery. This is a great opportunity for someone with a high level of integrity to develop within Loomis UK - one of the market leaders in our industry. We are an organisation with a strong national presence and are part of the Loomis Group - a worldwide security sector leader.
Who are we? Loomis UK is a cash handling company, helping manage the public flow of cash in society. From secure money safes to intelligent smart safes, cash in transit and cash processing, Loomis supports businesses throughout the UK with crucial cash and coin collection and delivery services, along with ATM management and replenishment service.
The role: As a Shift Manager, you will be joining a well-trained, supportive and friendly team, providing a vital role in cash transportation to your local area. The successful applicant will manage the day-to-day operational performance, being responsible for the planning and control of the operation with a view to ensuring the delivery of outstanding service, operational excellence and to exceed financial targets. You will champion our “Customer First” approach through product knowledge & understanding of the range of Loomis solutions, appreciating customer requirements and quality standards. The role of a Shift Manager will require working flexibly and, as key holder, you will be expected to be available for out of hours alarm response on a varying roster basis.
About you: To succeed as a Shift Manager with Loomis UK, you will need to have previous experience as a Shift Manager (or similar level) with strong leadership skills. We are looking for individuals who are confident communicators, have a high level of integrity and attention to detail, as well as the ability to work as part of a team. Exceptional customer and commercial focus, with the ability to continuously review performance and professionally deliver customer satisfaction will also be vital to your role. Prior experience of direct customer management and liaison is essential, together with the ability to demonstrate excellent leadership and people management skills. We also have some specific criteria that you will need to meet:
- You must be able to pass criminal record, personal credit and ID checks
- You must have verifiable 5-year employment/unemployment/educational history
In return we offer the following:
- 33 days annual leave per year (including bank holidays)
- Life Assurance
- Employee Assistance Programme (EAP)
- A safe and supportive culture
- MyRewards – over 3000 discounts for everyday life
- Cycle to Work scheme
- Progression opportunities
You will receive the very best in procedural security training and support, as well as ongoing development and career opportunities. If customer service is at the heart of what you do and you want to join an organisation where you can grow and develop your own career, then apply today with your CV including a full job history. We look forward to receiving your application.
Shift Manager - Edinburgh Cash Centre employer: LOOMIS
Contact Detail:
LOOMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager - Edinburgh Cash Centre
✨Tip Number 1
Familiarise yourself with Loomis UK and their services. Understanding their cash handling solutions and customer service approach will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to share specific examples of how you've motivated teams and improved operational performance, as this is crucial for the Shift Manager position.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Since Loomis values a 'Customer First' approach, think about how you can align your experiences with their commitment to exceptional service delivery.
✨Tip Number 4
Be ready to talk about your flexibility and availability. As a Shift Manager, you'll need to manage varying rosters and be available for out-of-hours alarm responses, so showing your willingness to adapt is key.
We think you need these skills to ace Shift Manager - Edinburgh Cash Centre
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Shift Manager position. Tailor your application to highlight how your experience aligns with these expectations.
Highlight Relevant Experience: In your CV, emphasise any previous experience as a Shift Manager or in a similar role. Focus on your leadership skills, customer service experience, and ability to manage operations effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you have demonstrated integrity, attention to detail, and exceptional customer focus in your past roles.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at LOOMIS
✨Showcase Your Leadership Skills
As a Shift Manager, strong leadership is crucial. Be prepared to discuss your previous experiences in managing teams, motivating staff, and resolving conflicts. Use specific examples to illustrate how you've successfully led a team in the past.
✨Demonstrate Customer Focus
Loomis values a 'Customer First' approach. During the interview, highlight your experience in customer service and how you have gone above and beyond to meet customer needs. Share any relevant metrics or feedback that showcase your commitment to customer satisfaction.
✨Understand the Company and Its Services
Familiarise yourself with Loomis UK and its range of services. Being knowledgeable about their cash handling solutions will show your genuine interest in the role and help you answer questions more effectively. Prepare to discuss how your skills align with their operational goals.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations where you had to manage operational challenges or customer complaints, and be ready to explain your thought process and the outcomes.
