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- Tasks: Support tenants and enhance community sustainability through tailored housing services.
- Company: Join West Dunbartonshire Council, a top flexible employer dedicated to community well-being.
- Benefits: Enjoy hybrid work, generous leave, and access to wellbeing support and a strong pension scheme.
- Why this job: Make a real impact in your community while growing professionally in a collaborative environment.
- Qualifications: Must have National Qualifications Level 5 or equivalent experience in social rented housing.
- Other info: Be part of a forward-thinking team focused on continuous improvement and tenant satisfaction.
The predicted salary is between 32812 - 35549 £ per year.
Location: West Dunbartonshire Council Clydebank Town Centre Office 10 Sylvania Way South Clydebank, G81 1EASalary: £32,811.70 - £35,549.05 per year
Contract Type: Temporary
Position Type: Full Time
Hours: 35 hours per week
Work From Home: Hybrid
Join Our Team as a Housing Officer at West Dunbartonshire Council!
Are you passionate about making a difference in your community? West Dunbartonshire Council is seeking a dedicated and dynamic Housing Officer to join our team. This role is pivotal in providing comprehensive housing services and ensuring community sustainability.
As a Housing Officer, you will:
- Offer tailored pre-tenancy and ongoing tenancy support
- Deliver wrap-around services to sustain tenancies and communities
- Enhance rental income, prevent arrears, and improve access to employability services
- Minimise void rent loss and reduce the number of empty homes
- Implement local lettings strategies within policy and legislative frameworks
About the Service:
- Strategic Leadership: Operates under the Strategic Lead for Housing and Employability.
- Team Size: Comprises approximately 112 staff members.
- Income Generation: Plays a crucial role in the Council's income structure.
- Customer Focused: Designed to maximise tenant income through housing benefits, Working 4U services, and third-sector support.
- Continuous Improvement: Fosters a culture of ownership and continuous improvement, collaborating with various partners to achieve joint planning objectives.
Why Join Us?
- Impactful Work: Contribute to the well-being and sustainability of our communities.
- Collaborative Environment: Work with a cohesive team dedicated to excellence.
- Professional Growth: Opportunities for continuous learning and development.
If you are committed to delivering high-quality housing services and want to be part of a forward-thinking team, we would love to hear from you! Apply now and help us make a lasting impact in West Dunbartonshire!
Please note that applicants must have National Qualifications Level 5 or equivalent extensive experience of working within social rented housing sector as this is an essential requirement of the post.
The successful candidate will benefit from the following:
- WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance.
- Access to the Local Government pension scheme (LGPS) with an employer's contribution of at least 19.3% and all associated benefits.
- A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year.
- Access to employee wellbeing supports including occupational health & counselling if ever you need help and support.
Housing Officer (Fixed Term) employer: West Dunbartonshire Council
Contact Detail:
West Dunbartonshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer (Fixed Term)
✨Tip Number 1
Familiarise yourself with the specific housing policies and legislation relevant to West Dunbartonshire. Understanding local regulations will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of West Dunbartonshire Council. They can provide valuable insights into the work culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Showcase your experience in community engagement and tenant support during any informal discussions or networking events. Highlighting your passion for making a difference in the community can set you apart from other candidates.
✨Tip Number 4
Prepare questions that reflect your understanding of the role and the council's objectives. Asking insightful questions during interviews can demonstrate your genuine interest in contributing to their mission.
We think you need these skills to ace Housing Officer (Fixed Term)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Officer position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Highlight Relevant Experience: Emphasise any previous experience in the social rented housing sector or related fields. Use specific examples to demonstrate your ability to provide tenancy support, manage rental income, and work collaboratively within a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community service and your commitment to improving housing services. Make sure to mention why you want to work for West Dunbartonshire Council specifically and how you can contribute to their goals.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Housing Officer role.
How to prepare for a job interview at West Dunbartonshire Council
✨Research the Council's Values
Before your interview, take some time to understand West Dunbartonshire Council's values and mission. This will help you align your answers with their goals and demonstrate your commitment to making a positive impact in the community.
✨Prepare for Scenario-Based Questions
As a Housing Officer, you'll face various challenges. Be ready to discuss specific scenarios where you've successfully supported tenants or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Customer Service Skills
Highlight your experience in providing excellent customer service, especially in the housing sector. Be prepared to share examples of how you've helped tenants and improved their experiences, as this role is heavily focused on customer satisfaction.
✨Discuss Continuous Improvement
West Dunbartonshire Council values continuous improvement. Be ready to talk about how you've contributed to process enhancements in previous roles, and express your enthusiasm for collaborating with colleagues to achieve better outcomes for the community.
