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For Companies At a Glance
- Tasks: Lead the sales team, manage showroom operations, and ensure customer satisfaction.
- Company: Lookers is a top UK motor vehicle retailer with over 150 dealerships nationwide.
- Benefits: Enjoy competitive salaries, flexible holidays, car schemes, and health support.
- Why this job: Join a dynamic team, develop your leadership skills, and make a real impact in sales.
- Qualifications: Experience in premium automotive sales and team leadership is essential.
- Other info: Diversity and inclusion are core values; we celebrate success with annual awards.
The predicted salary is between 36000 - 60000 £ per year.
Glasgow Volkswagen Van Centre
Monday to Friday 8.30-6PM, Sat Rota 9am -1PM
Up to £50k Basic
Are you looking for a career-defining role and eager to be part of something new and exciting? Lookers Volkswagen is seeking an ambitious and talented General Sales Manager to lead the team. As a General Sales Manager, you will serve as a role model for customer service excellence, developing long-lasting relationships with customers and coaching the team to do the same. This is an opportunity not to be missed!
You will oversee the daily operations of the showroom, including vehicle valuations and sales, supervising the vehicle journey from workshop prep to showroom presentation. You will collaborate with the divisional buyer, prep technicians, detailers, and photography team to ensure marketing standards are met. Manage the full sales process, from web inquiry to showroom.
Lead staff performance through structured 121s, training, and development. Implement department targets and brand KPIs. Responsible for vehicle purchasing and stock pricing. Ensure FCA compliance within the Sales Department. Manage and own customer satisfaction.
Applicants should have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service. Experience leading motivated teams and monitoring financial performance against budgets is essential. Knowledge of finance and insurance product regulations, excellent communication skills, and negotiation ability are also required.
About us: Lookers is one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers across over 150 dealerships nationwide. We offer a comprehensive benefits package, including competitive salaries, holidays that increase with service, car schemes, critical illness cover, life assurance, health support, mental health resources, enhanced parental leave, and potential for additional earnings through bonuses or commissions. We invest in our people through manufacturer brand and management training and celebrate success with our annual Lookers Excellence Awards. We are committed to diversity and inclusion and provide a working environment free from discrimination.
Successful applicants will undergo relevant employment checks, including employment verification, credit checks, criminal record checks, and driving license verification, depending on the role. If you believe your skills and experience align with this opportunity, please apply today.
General Sales Manager VW Vans Glasgow employer: Lookers
Contact Detail:
Lookers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Manager VW Vans Glasgow
✨Tip Number 1
Familiarise yourself with the Volkswagen brand and its values. Understanding their customer service philosophy and product offerings will help you demonstrate your alignment with their goals during interviews.
✨Tip Number 2
Network within the automotive industry, especially with professionals who have experience in premium sales environments. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've motivated staff and improved performance, as this is crucial for the General Sales Manager position.
✨Tip Number 4
Research the latest trends in automotive sales and customer satisfaction metrics. Being knowledgeable about current market conditions and consumer expectations will show that you're proactive and well-informed, making you a strong candidate.
We think you need these skills to ace General Sales Manager VW Vans Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the automotive industry, particularly in sales management. Emphasise your achievements in transactional sales and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to lead teams and manage sales processes effectively.
Highlight Leadership Skills: In your application, focus on your experience in leading motivated teams. Provide examples of how you've successfully trained and developed staff, as well as how you've implemented targets and KPIs.
Showcase Compliance Knowledge: Since FCA compliance is crucial for this role, include any relevant experience or training you have in finance and insurance product regulations. This will show your understanding of the industry's standards.
How to prepare for a job interview at Lookers
✨Showcase Your Leadership Skills
As a General Sales Manager, you'll be expected to lead a team. Prepare examples of how you've successfully managed and motivated teams in the past. Highlight your coaching techniques and how you foster a positive work environment.
✨Demonstrate Customer Service Excellence
This role requires a strong focus on customer satisfaction. Be ready to discuss specific instances where you've gone above and beyond for customers. Show how you can instil this ethos in your team.
✨Know Your Numbers
Understanding financial performance is crucial. Brush up on key metrics related to sales targets, budgets, and KPIs. Be prepared to discuss how you've monitored and improved financial outcomes in previous roles.
✨Familiarise Yourself with FCA Compliance
Since compliance is a significant part of the role, ensure you understand the relevant regulations. Be ready to explain how you've ensured compliance in past positions and how you would approach it in this new role.
