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For Companies At a Glance
- Tasks: Engage customers, meet sales goals, and represent the Kate Spade brand with enthusiasm.
- Company: Join Kate Spade, a vibrant part of Tapestry, known for its playful sophistication and inclusivity.
- Benefits: Enjoy a dynamic work environment, team spirit, and opportunities for personal growth.
- Why this job: Be part of a fun, energetic team that values creativity and customer connection.
- Qualifications: Must have strong English skills and retail experience; luxury retail background is a plus.
- Other info: This role promotes diversity and equal opportunity in a supportive workplace.
The predicted salary is between 24000 - 36000 £ per year.
Kate Spade's crisp colour, graphic prints and playful sophistication are the hallmarks of the brand. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colourfully. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Primary Purpose
The Muse contributes to achieving store goals in sales, productivity, and service by utilising Kate Spade selling skills and Kate Spade Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Kate Spade to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
Profile
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programmes;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Kate Spade Approach standards;
- Participate as a team member and encourage the team to meet and exceed performance standards;
- Champion company initiatives and support management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, colour, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognised protected basis prohibited by applicable law.
Muse I (Sales Associate) - KS UK Covent Garden (37.5 Hours) employer: Tapestry, Inc.
Contact Detail:
Tapestry, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Muse I (Sales Associate) - KS UK Covent Garden (37.5 Hours)
✨Tip Number 1
Familiarise yourself with Kate Spade's brand values and product range. Understanding their unique style and customer base will help you connect better with potential customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your sales techniques by role-playing different customer scenarios. This will prepare you to handle multiple customers simultaneously and anticipate their needs, which is crucial for meeting the expectations outlined in the job description.
✨Tip Number 3
Showcase your previous retail experience by highlighting specific examples of how you've met or exceeded sales goals in the past. This will demonstrate your ability to contribute to the store's productivity and success.
✨Tip Number 4
Engage with current employees or follow Kate Spade on social media to gain insights into their company culture. This knowledge can help you align your approach with their values and show that you're a good fit for the team.
We think you need these skills to ace Muse I (Sales Associate) - KS UK Covent Garden (37.5 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Kate Spade's brand identity, values, and product offerings. This will help you tailor your application to reflect your understanding of their ethos and how you can contribute as a brand ambassador.
Highlight Relevant Experience: Emphasise any previous retail or customer service experience, especially in luxury environments. Use specific examples to demonstrate how you've met sales goals and provided exceptional service in past roles.
Showcase Your Skills: Clearly outline your skills that align with the job requirements, such as effective communication, teamwork, and the ability to multitask on the sales floor. Provide examples of how you've successfully used these skills in previous positions.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the brand. Mention why you want to work for Kate Spade and how your values align with theirs, while also addressing your sales achievements and customer service philosophy.
How to prepare for a job interview at Tapestry, Inc.
✨Show Your Brand Knowledge
Before the interview, make sure to research Kate Spade's brand values and product offerings. Demonstrating your understanding of their unique style and commitment to customer service will show that you're genuinely interested in the role.
✨Emphasise Your Sales Experience
Be prepared to discuss your previous retail experience, especially in luxury environments. Highlight specific examples where you met or exceeded sales targets, as this aligns with the expectations for the Muse position.
✨Demonstrate Customer Service Skills
During the interview, share instances where you went above and beyond for customers. This role requires a strong focus on service, so showcasing your ability to anticipate and meet customer needs will be crucial.
✨Exude Energy and Enthusiasm
Kate Spade values high energy on the sales floor. Make sure to convey your passion for the brand and enthusiasm for the role during the interview. A positive attitude can make a significant difference in how you're perceived.
