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- Tasks: Manage MFT infrastructure, handle installations, upgrades, and support file transmissions.
- Company: Join a dynamic team focused on innovative technology solutions in a supportive environment.
- Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for professional growth.
- Why this job: Be part of a critical role that enhances tech capabilities and drives process improvements.
- Qualifications: Experience with IBM Sterling products and strong analytical skills are essential.
- Other info: Work in rotating shifts and provide out-of-hours support as needed.
The predicted salary is between 36000 - 60000 £ per year.
Location - Sheffield, London, UK (Remote)
Contract - 12+ Months
Administer MFT infrastructure, activities include handling installation, upgrades and maintaining File Transmissions and related applications. Onboarding/demising partners, monitoring health of application servers, performance tuning and troubleshooting including L2/L3 support. Work in rotating shifts and provide out of hours support on rotation basis to support the services.
Identify operational, audit, compliance risks/issues and contribute to mitigate the same. Participate in crisis calls for service recovery, MIRs and SIPs. Own the resolution of problems in hand, demonstrate analytical and problem management skills to drive the resolution and prevent recurrence. Work on critical/complex incidents and ensure completion within agreed deadlines. Participate in POCs and other technical initiatives. Create/maintain knowledge base through documentation, KT sessions. Share technical knowledge and skills with team members to build/uplift capabilities.
Brainstorm with team leaders and peers on emerging technology trends, constantly question, clarify from teams and ensure that critical technology issues are surfaced and considered. Act as a buddy to the new joiners and colleagues to help them settle and take up work in the project and provide technical leadership to enhance their technical ability, guiding them for new processes and procedures, mentoring for competency preparations etc. Promote/drive process improvement, automation to improve efficiencies and reduce toil. Enterprise focus – building solutions with an emphasis on sustainability, supportability, stability and robustness including disaster recovery features.
Knowledge of Service Management (Change, Incident and Problem) and Agile methodologies. Ability to work independently with minimal supervision and with sense of ownership and accountability. Strong written, verbal, and interpersonal communication skills.
Requirements
- Experience with installation, configuration and administration of IBM Sterling File Gateway (Sterling Integrator), IBM Sterling Connect:Direct (Unix/Windows).
- Exposure to Sterling Secure Proxy, Sterling External Authentication Server etc.
- Excellent general knowledge of file transfer protocols (e.g. sFTP, AS2, C:D, FTPS, and products).
- Knowledge of cryptography/key management (SSL/TLS, SSH, PGP/GPG etc.) and data security.
- Ability to manage application support operations, resiliency and availability including monitoring of system health and performance.
- Analyse and fix vulnerabilities across products while collaborating with internal infrastructure teams and/or vendors.
- L2/L3 support capabilities, participate in crisis calls for service recovery, MIRs and SIPs.
- Own the resolution of problems in hand, demonstrate analytical and problem management skills to drive the resolution and prevent recurrence.
- Manage and coordinate the resolution of production incidents along with RCA.
- Good analytical and troubleshooting skills including ability to recreate issues.
- Ability to manage self-workload, set and meet customer expectations.
- Strong organisational and time management skills.
- Able to identify and manage risks within line of business.
- A strong level of IT literacy, including a broad knowledge of IT infrastructure (operating systems, networking, security).
- Should have understanding of RDBMS, Cloud Technology and Scripting.
- Excellent communication skills, both written and verbal.
- Strong sense of 'do the right thing' in relation to standards and governance.
- Flexible to work in rotating shifts and provide out of hours support on rotation basis to support the services.
- Certifications (IBM or equivalent) would be an added advantage.
MFT Engineer-Managed File Transfer employer: Vallum Associates
Contact Detail:
Vallum Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MFT Engineer-Managed File Transfer
✨Tip Number 1
Familiarise yourself with IBM Sterling products, especially Sterling Integrator and Connect:Direct. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Brush up on your knowledge of file transfer protocols like sFTP, AS2, and FTPS. Being able to confidently explain these protocols and their applications will demonstrate your expertise in the field.
✨Tip Number 3
Prepare to discuss your experience with incident management and problem resolution. Be ready to share specific examples of how you've handled critical incidents and what steps you took to prevent future occurrences.
✨Tip Number 4
Showcase your ability to work independently and manage your workload effectively. Highlight any past experiences where you successfully balanced multiple tasks or projects, especially in a remote or shift-based environment.
We think you need these skills to ace MFT Engineer-Managed File Transfer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with IBM Sterling File Gateway, file transfer protocols, and any L2/L3 support capabilities. Use specific examples to demonstrate your skills in troubleshooting and problem management.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the MFT Engineer role and explain how your background aligns with the job requirements. Mention your experience with installation, configuration, and administration of relevant technologies.
Showcase Communication Skills: Since strong written and verbal communication skills are essential for this role, ensure that your application materials are clear, concise, and free of errors. Consider including examples of how you've effectively communicated technical information in the past.
Highlight Problem-Solving Abilities: Demonstrate your analytical and problem management skills by providing examples of complex incidents you've resolved. Discuss your approach to identifying risks and implementing solutions, as this is crucial for the role.
How to prepare for a job interview at Vallum Associates
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with IBM Sterling File Gateway and other relevant technologies. Highlight specific projects where you successfully managed file transfer protocols and demonstrate your understanding of cryptography and data security.
✨Demonstrate Problem-Solving Skills
Expect to be asked about past incidents you've resolved. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on how you identified issues, implemented solutions, and prevented recurrence.
✨Communicate Effectively
Strong communication skills are crucial for this role. Practice articulating complex technical concepts in a clear and concise manner. Be ready to explain how you would mentor new team members and share knowledge within the team.
✨Emphasise Your Adaptability
Since the role involves rotating shifts and out-of-hours support, highlight your flexibility and willingness to adapt to changing circumstances. Share examples of how you've successfully managed workload and met customer expectations in previous roles.
