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- Tasks: Lead a luxury retail team, elevate customer experience, and drive sales performance.
- Company: Join a top-performing luxury brand in central London.
- Benefits: Competitive salary up to Ā£50k and opportunities for professional growth.
- Why this job: Be part of a dynamic team, innovate in luxury retail, and make a real impact.
- Qualifications: Experience in luxury perfumery and proven leadership in retail required.
- Other info: Role based in London with retail hours; apply within 7 days for consideration.
The predicted salary is between 36000 - 60000 Ā£ per year.
Iām looking for a dynamic and inspirational Business Manager to lead a team within a central London store. You will focus on one of their top-performing brands to elevate it even further.
As Business Manager, you will:
- Elevate the customer experience, ensuring every interaction reflects our luxury standards.
- Drive sales performance, meeting and exceeding KPIs.
- Coach and develop a team of Brand Consultants, fostering a high-performance culture.
- Play a key role in brand development, contributing to continued growth and innovation.
Proven leadership and coaching experience in a fast-paced retail environment.
Strong business management skills and commercial acumen.
A background in luxury perfumery ā this is essential for understanding our client base and product offering.
Key Responsibilities:
- Develop and execute a dynamic, agile business plan to drive sales growth and achieve targets.
- Identify commercial opportunities and implement effective strategies for maximising performance.
- Accelerate their services programme, ensuring booking targets are consistently met.
- Collaborate across departments to deliver impactful cross-category initiatives.
- Ensure visual merchandising standards are maintained across all touchpoints in-store.
- Oversee inventory management, including regular stock takes.
- Lead, inspire, and motivate the retail team, and development plans.
- Deliver ongoing training sessions for both internal teams and key stakeholders.
- Gather and consolidate customer insights to inform and support new product development.
- Propose and lead engaging customer events and gifting activations to elevate the brand.
You, ideally, will have a strong background in luxury fragrance, with deep knowledge of the category coupled with proven leadership and coaching experience within a high-performance retail environment. You will have strong analytical skills with the ability to interpret sales data and convert insights into actionable strategies. Exceptional communication and interpersonal skills, both written and verbal.
This role is based in London working retail hours.
Senior Business Manager employer: Consumer Additions and Consumer Exec
Contact Detail:
Consumer Additions and Consumer Exec Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Senior Business Manager
āØTip Number 1
Familiarise yourself with the luxury retail market, especially in perfumery. Understanding current trends and customer preferences will help you speak confidently about how you can elevate the brand's performance.
āØTip Number 2
Prepare to discuss specific examples of how you've driven sales and improved customer experiences in previous roles. Highlighting your achievements will demonstrate your capability to meet and exceed KPIs.
āØTip Number 3
Showcase your leadership style by preparing anecdotes that illustrate how you've successfully coached and developed teams. This will resonate well with the hiring managers looking for a dynamic leader.
āØTip Number 4
Research the brand you'll be working with and think about innovative ideas for customer events or activations. Presenting fresh concepts during discussions can set you apart from other candidates.
We think you need these skills to ace Senior Business Manager
Some tips for your application š«”
Tailor Your CV: Make sure your CV highlights your experience in luxury retail and leadership roles. Emphasise your achievements in driving sales performance and coaching teams, as these are key aspects of the Business Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury perfumery and your understanding of the brand's values. Mention specific examples of how you've elevated customer experiences and driven sales in previous roles.
Highlight Relevant Skills: In your application, focus on your strong business management skills and commercial acumen. Provide examples of how you've identified commercial opportunities and implemented successful strategies in a retail environment.
Showcase Leadership Experience: Detail your leadership and coaching experience in your application. Discuss how you've motivated teams and contributed to a high-performance culture, as this is crucial for the Business Manager position.
How to prepare for a job interview at Consumer Additions and Consumer Exec
āØShowcase Your Luxury Experience
Make sure to highlight your background in luxury retail, especially in perfumery. Discuss specific examples of how you've elevated customer experiences in previous roles, as this is crucial for the position.
āØDemonstrate Leadership Skills
Prepare to share instances where you've successfully led and developed a team. Emphasise your coaching techniques and how you've fostered a high-performance culture in past roles.
āØKnow Your Numbers
Be ready to discuss sales performance metrics and how you've driven growth in previous positions. Understanding KPIs and being able to interpret sales data will show your commercial acumen.
āØEngage with Brand Development Ideas
Think about innovative strategies you've implemented or could propose for brand development. Be prepared to discuss how you would contribute to the continued growth of the brand in this role.
