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For Companies At a Glance
- Tasks: Support clients with operational queries and manage trade activities in a dynamic environment.
- Company: Join Citi, a global financial institution dedicated to responsible growth and client service.
- Benefits: Enjoy hybrid working, generous holidays, private medical insurance, and a performance bonus.
- Why this job: Be part of a collaborative culture that values innovation and social impact.
- Qualifications: Relevant degree or experience, strong communication skills, and a proactive mindset required.
- Other info: Citi promotes diversity and inclusion, ensuring everyone feels comfortable at work.
The predicted salary is between 43200 - 72000 £ per year.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Equity Swaps Middle Office Team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
The Operations Senior Analyst will be responsible for providing first class operational client support, trade & trade lifecycle event exception management and root cause analysis of exceptions to drive both platform and behavioural improvements.
What you will do:
- Main point of contact for client operational queries for the Equity Portfolio Swap product.
- Overseeing the clients cashflow lifecycle, affirm economics with customers and exception handling root causes that cause discrepancy.
- Management of client trade activity, liaising with the Desk and Clients to resolve any issues on both the derivative and the hedge flow.
- Contribute to the development of new techniques for the trade life cycle, and improve processes and workflows.
- Driving initiatives to reduce Manual Touch Points (MTP’s) and in turn improve the overall affirmation / settlement rates.
- Contribute to bank change projects and offer advanced solutions and resolve complex trade flow problems.
- Helping to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis.
What we will need from you:
- Relevant degree or equivalent work and industry experience preferred.
- Energetic, flexible, collaborative and proactive; a leader who can positively add sound product knowledge experience.
- Strong, influential communicator who is articulate and concise.
- Strong risk management and control mindset.
- Self reliant, good problem solver, results orientated.
- Ability to establish and build trust with professionals throughout the business.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
- A discretional annual performance related bonus.
- Private medical insurance packages to suit your personal circumstances.
- Employee Assistance Program.
- Pension Plan.
- Paid Parental Leave.
- Special discounts for employees, family, and friends.
- Access to an array of learning and development resources.
Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
Delta One Equity Swaps Middle Office Operations Senior Analyst employer: Citigroup Inc.
Contact Detail:
Citigroup Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delta One Equity Swaps Middle Office Operations Senior Analyst
✨Tip Number 1
Familiarise yourself with the Equity Swaps product and its lifecycle. Understanding the nuances of cashflow management and exception handling will give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the finance industry, especially those working in middle office operations. Engaging in conversations can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've handled complex issues in previous roles. Be ready to discuss these scenarios in detail during your interview.
✨Tip Number 4
Showcase your communication skills by practicing clear and concise explanations of technical concepts. This will be crucial when discussing trade activities and liaising with clients.
We think you need these skills to ace Delta One Equity Swaps Middle Office Operations Senior Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations, particularly in financial services. Emphasise skills such as analysis, problem-solving, and communication, which are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific experiences that demonstrate your ability to manage client queries and handle trade lifecycle events effectively.
Highlight Relevant Skills: Clearly outline your skills in risk management, communication, and problem-solving. Use examples from your past work to illustrate how you've successfully navigated complex issues in a similar environment.
Showcase Your Teamwork Abilities: Since the role requires collaboration with various teams, include examples of how you've worked effectively in a team setting. Highlight any leadership roles or initiatives you've taken to improve processes.
How to prepare for a job interview at Citigroup Inc.
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of the Delta One Equity Swaps Middle Office Operations Senior Analyst. Familiarise yourself with trade lifecycle management, client operational support, and exception handling to demonstrate your knowledge during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved complex issues or improved processes. Highlight your analytical skills and how they can contribute to driving initiatives that reduce manual touch points and enhance overall efficiency.
✨Communicate Effectively
As a strong communicator, practice articulating your thoughts clearly and concisely. Be ready to discuss how you can build trust with clients and colleagues, as well as how you handle operational queries and discrepancies in cashflow lifecycles.
✨Demonstrate Your Collaborative Spirit
Citi values teamwork and collaboration. Be prepared to discuss how you've worked effectively within a team in the past, and how you can contribute to a positive work environment while driving change and improvements in processes.
