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- Tasks: Manage accounts receivable, billing, and collections while ensuring accuracy and compliance.
- Company: Join Four Seasons, a luxury brand known for exceptional guest experiences and a supportive culture.
- Benefits: Enjoy a competitive salary, free meals, wellness days, and global career opportunities.
- Why this job: Be part of a dynamic team in a stunning hotel with a rich history and vibrant atmosphere.
- Qualifications: Bachelor’s degree in relevant field and 1-2 years of hotel finance experience required.
- Other info: Work Monday to Friday, 9:00 am to 5:30 pm, at the iconic Tower Bridge location.
The predicted salary is between 32000 - 48000 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments, a stunning ballroom, 5 meeting rooms, a destination spa, and a fantastic Food and Beverage offering.
The Role of the Accounting Supervisor: This position will act as an Accounts Receivable Supervisor in the Finance department, overseeing the Accounts Receivable function and supporting the income audit function on a daily basis for both Hotel and Private Club.
Key Responsibilities:
- Oversee the daily operations of the accounts receivable function, including billing, invoicing, and collections, ensuring accuracy and timeliness.
- Monitor guest and group accounts, ensuring proper posting of charges and prompt follow-up on outstanding balances.
- Reconcile accounts and investigate discrepancies, collaborating with front office, sales, and reservations teams to resolve billing issues.
- Ensure compliance with hotel policies and financial controls, as well as brand and local regulatory standards.
- Generate and review aging reports, following up with clients and third-party partners to reduce outstanding balances.
- Assist with month-end closing procedures, including journal entries posting, preparation and review of the P&L statement, and Balance Sheet reconciliations.
The ideal Accounting Supervisor candidate will have:
- Bachelor’s degree in Hospitality, Accounting, Finance, or a related field (or equivalent work experience).
- Minimum 1–2 years of experience in Hotel Finance, preferably in Accounts Receivable function.
- Knowledge of hotel property management systems (Opera PMS) is preferred.
- Understanding of billing procedures, credit policies, and collections processes.
- Excellent computer skills including Microsoft Excel.
- Excellent analytical and problem-solving skills with high attention to detail.
- Strong communication and organizational skills and ability to manage own tasks, as well as working effectively in a team.
- Ability to work under pressure, meet deadlines, and handle sensitive financial information with discretion.
Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:
- £40,000 compensation inclusive of salary and hotel service charge.
- 40 hour working week.
- Excellent training and career development opportunities.
- Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world based on years of service.
- Free meals at Pepys Cellar (staff canteen) while on duty.
- Up to 2 paid Wellness days per year!
- Holiday entitlement increases with years of service up to 33 days off.
- Free Life Insurance.
- Bupa Dental and MediCash plan available.
- Opportunities to build a successful career with global potential.
- Season ticket loan & cycle to work scheme.
- Free uniform dry cleaning available.
- Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
- Access to Wagestream– a salary advance benefit.
- Employee Recognition Programmes & many more surprises to discover!
Schedule and hours: This role will operate Monday through Friday with standard office hours of 9:00 am to 5:30 pm. You will be based at Four Seasons Tower Bridge 5 days a week. We look forward to receiving your application!
All applicants must hold the Right to Work in the UK.
Finance Supervisor employer: Four Seasons Hotel
Contact Detail:
Four Seasons Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Supervisor
✨Tip Number 1
Familiarise yourself with Four Seasons' values and culture. They emphasise genuine connections and exceptional guest experiences, so be prepared to discuss how your personal values align with theirs during any interviews or networking opportunities.
✨Tip Number 2
Highlight your experience in hotel finance, particularly in accounts receivable. Be ready to share specific examples of how you've successfully managed billing, invoicing, and collections in previous roles, as this will demonstrate your capability for the position.
✨Tip Number 3
Network with current or former employees of Four Seasons. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying or interviewing.
✨Tip Number 4
Prepare to discuss your analytical and problem-solving skills. Given the role's focus on reconciling accounts and investigating discrepancies, having concrete examples ready will show that you can handle the responsibilities effectively.
We think you need these skills to ace Finance Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in finance, particularly in accounts receivable. Use keywords from the job description to demonstrate that you meet the specific requirements of the Finance Supervisor role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of Four Seasons' commitment to exceptional guest experiences. Mention how your skills align with their values and the responsibilities of the role.
Showcase Relevant Skills: Emphasise your analytical and problem-solving skills, as well as your proficiency in Microsoft Excel and hotel property management systems. Provide examples of how you've successfully managed accounts or resolved billing issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a finance position.
How to prepare for a job interview at Four Seasons Hotel
✨Know Your Numbers
As a Finance Supervisor, you'll need to demonstrate your understanding of financial concepts. Brush up on key accounting principles, billing procedures, and the specifics of accounts receivable. Be prepared to discuss how you've handled financial discrepancies in the past.
✨Showcase Your Teamwork Skills
This role requires collaboration with various departments. Highlight your experience working with teams, especially in resolving billing issues or improving financial processes. Share specific examples of how you’ve successfully worked with others to achieve common goals.
✨Familiarise Yourself with Opera PMS
Knowledge of hotel property management systems like Opera PMS is preferred. If you have experience with this system, be ready to discuss it. If not, do some research to understand its functionalities and how it integrates with accounts receivable processes.
✨Prepare Questions About Company Culture
Four Seasons places a strong emphasis on company culture and employee experience. Prepare thoughtful questions about their values and how they support their staff. This shows your genuine interest in being part of their team and aligns with their commitment to creating a positive work environment.
