Store Manager - Swindon (12 months project)
Store Manager - Swindon (12 months project)

Store Manager - Swindon (12 months project)

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the store team, drive sales, and ensure a fantastic customer experience.
  • Company: Join H&M Group, a leading fashion brand committed to sustainability and growth.
  • Benefits: Enjoy staff discounts, flexible hours, and global development opportunities.
  • Why this job: Be part of a diverse team that values your ideas and promotes a positive work culture.
  • Qualifications: Management experience in retail and a passion for customer service are essential.
  • Other info: This is a 12-month project with full flexibility required.

The predicted salary is between 28800 - 43200 £ per year.

This is a temporary position offering 39 hours per week. The position is based in the H&M Swindon store. Our Leaders have the ambition to make our people and business grow. As a Store Manager, you are responsible for planning and achieving the sales and profit goals of the store. You lead, coach, and develop the team, promote a safe work environment, and ensure a great customer-first experience.

Key responsibilities:

  • Sales & Profit: You lead with a vision to secure the best experience for all our colleagues and customers. You analyse and follow up your Store's Sales & Profit KPIs and take actions to maximise results. You oversee store operations and ensure best practices are followed in-store and in line with the Area vision.
  • People & Teams: You ensure all employee relation responsibilities, legal requirements, and H&M policies are fulfilled. You recruit, train, develop, and manage succession for your Store. You evaluate and manage the performance of your team through dialogues, development plans, and feedback to encourage leadership and support business needs. You ensure health & safety; legal and security issues are being handled in accordance with H&M standards and local legislation.

Qualifications

We are looking for people who have:

  • Management experience in a customer-facing environment
  • Previous experience of leading and managing teams
  • Knowledge and passion for driving goals forward
  • A passion for profitability and people
  • A Customer-first mindset

Additional Information

Availability 7 days fully flexible, weekends included.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Store Manager - Swindon (12 months project) employer: H&M Group

H&M Group is an exceptional employer that prioritises the growth and development of its employees, offering extensive training and career advancement opportunities within a diverse and inclusive work environment. As a Store Manager in Swindon, you will benefit from competitive perks, including a generous staff discount across all H&M brands and participation in the H&M Incentive Program, all while leading a passionate team dedicated to delivering outstanding customer experiences.
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Contact Detail:

H&M Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager - Swindon (12 months project)

✨Tip Number 1

Familiarise yourself with H&M's values and mission. Understanding their commitment to sustainability and inclusivity will help you align your responses during interviews, showcasing that you're a good cultural fit for the company.

✨Tip Number 2

Prepare specific examples from your past management experience that demonstrate your ability to lead teams and drive sales. Highlighting measurable outcomes can make your achievements more impactful.

✨Tip Number 3

Showcase your customer-first mindset by discussing how you've previously improved customer experiences in your roles. This could involve training staff or implementing new processes that enhanced service quality.

✨Tip Number 4

Be ready to discuss your approach to team development and performance management. H&M values leadership, so demonstrating your ability to coach and inspire others will set you apart from other candidates.

We think you need these skills to ace Store Manager - Swindon (12 months project)

Leadership Skills
Sales Management
Profitability Analysis
Team Development
Customer Service Excellence
Performance Management
Recruitment and Training
Operational Oversight
Health and Safety Compliance
Communication Skills
Analytical Skills
Problem-Solving Skills
Flexibility and Adaptability
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager at H&M. Familiarise yourself with their sales and profit goals, team management, and customer-first approach.

Tailor Your CV: Highlight your management experience in customer-facing environments. Emphasise your ability to lead teams, drive profitability, and create a positive customer experience. Use specific examples to demonstrate your achievements.

Showcase Relevant Skills: In your application, focus on skills that align with the job description, such as team development, performance management, and adherence to health and safety standards. Mention any relevant training or certifications.

Follow Application Guidelines: Since H&M requests not to include a cover letter, ensure your CV is comprehensive and addresses all key points from the job description. Double-check for any specific instructions on the application process.

How to prepare for a job interview at H&M Group

✨Show Your Leadership Skills

As a Store Manager, you'll be leading a team. Be prepared to discuss your previous management experience and how you've successfully developed and motivated teams in the past. Share specific examples of how you’ve handled challenges and driven results.

✨Understand Sales & Profit KPIs

Familiarise yourself with key performance indicators related to sales and profit. Be ready to explain how you would analyse these metrics and what actions you would take to improve them. This shows that you are results-driven and understand the business side of retail.

✨Emphasise Customer-First Mindset

H&M values a customer-first approach. Prepare to share instances where you prioritised customer satisfaction and how it positively impacted your store's performance. This will demonstrate your alignment with the company's core values.

✨Discuss Health & Safety Awareness

Health and safety are crucial in retail. Be ready to talk about your knowledge of health and safety regulations and how you have implemented them in previous roles. This will show that you take employee and customer safety seriously.

Store Manager - Swindon (12 months project)
H&M Group
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