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For Companies At a Glance
- Tasks: Lead a team, manage the store, and ensure excellent customer service.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, bonuses, discounts, and career growth opportunities.
- Why this job: Be part of a dynamic team that values your input and fosters personal development.
- Qualifications: Experience in retail management and a passion for customer service are essential.
- Other info: Work in a fun environment with opportunities to inspire and lead future talent.
The predicted salary is between 30000 - 42000 £ per year.
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
This isn’t your average retail role. It’s much more than an average Store Manager job. You’ll manage the branch, serve customers, check deliveries, pick items from the warehouse, and stock shelves. The environment can be hot in summer and cold in winter. If you take pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more for it.
What you’ll do
- Delivering an outstanding customer experience while managing the branch and supporting your team.
- Delivering great service: Ensuring your team provides excellent customer service and drives sales.
- Mucking in: Assisting with deliveries, opening and closing the branch, stocking shelves, cleaning, and preparing orders.
- Inspiring: Building a positive culture through feedback, praise, and recognition.
- Building relationships: Supporting your team’s development and ensuring customer needs are met.
- Leading: Coaching, motivating, and engaging your team to create a great working environment.
- Building a fun environment: Maintaining high standards and a welcoming atmosphere.
What you’ll bring
- Knowledge: Proven track record in developing high-performing retail teams.
- Hard work and passion: Dedication to sales, customer service, and results.
- Teamwork: Willingness to get involved and develop future leaders.
- Customer focus: Keeping the customer at the heart of everything.
- Resilience: Determination to achieve results despite challenges.
- Flexibility: Being adaptable and supportive when needed.
- Self: Bringing your true personality to work.
What you’ll get
Opportunities to express yourself and grow your career within the Travis Perkins Group, supported by training and development programs, including our Toolstation Academy. Benefits include 22 days’ holiday plus bank holidays, pension, life assurance, bonus scheme, cycle to work, discounts, and more.
About Toolstation
We are one of Britain’s fastest-growing multi-channel retailers of tools, accessories, and building supplies, part of Travis Perkins plc. Our expansion and diverse group offer opportunities for ambitious individuals eager to grow with us.
Store Manager employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Toolstation's values and culture. Understanding what they stand for will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team or improved customer service.
✨Tip Number 3
Research the local market and competitors. Being knowledgeable about the retail landscape in Redhill will allow you to speak confidently about how you can drive sales and improve customer experience.
✨Tip Number 4
Prepare to discuss your adaptability and resilience. Share stories that highlight how you've overcome challenges in previous roles, as this aligns with the qualities Toolstation values in their Store Managers.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Manager position. Tailor your application to highlight your relevant experience in retail management and customer service.
Showcase Leadership Skills: Emphasise your ability to lead and motivate a team. Provide specific examples of how you've inspired your team in previous roles, focusing on your coaching and development strategies.
Highlight Customer Focus: Demonstrate your commitment to excellent customer service. Include anecdotes that showcase how you have successfully met customer needs and driven sales in past positions.
Personal Touch: Let your personality shine through in your application. Share what makes you unique and how your values align with Toolstation's culture. This will help you stand out as a candidate who fits well within their team.
How to prepare for a job interview at Toolstation
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Share specific examples from your past experiences where you successfully inspired your team to achieve great results.
✨Emphasise Customer Focus
Highlight your commitment to delivering outstanding customer service. Be prepared to discuss how you've previously ensured customer satisfaction and how you plan to keep the customer at the heart of everything you do.
✨Demonstrate Flexibility and Resilience
The retail environment can be challenging. Prepare to talk about times when you've had to adapt quickly to changing circumstances or overcome obstacles to achieve your goals.
✨Prepare for Practical Scenarios
Since the role involves hands-on tasks like stocking shelves and assisting with deliveries, be ready to discuss how you would handle these responsibilities. Showing that you're willing to 'muck in' will impress your interviewers.
