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- Tasks: Lead a team to create an amazing shopping experience and drive store performance.
- Company: Join New Look, a fashion brand inspiring style since 1969 with affordable, trendy clothing.
- Benefits: Enjoy 40% staff discount, monthly vouchers, quarterly sales, and a stakeholder pension.
- Why this job: Shape the future of fashion while having fun and developing your career in a supportive environment.
- Qualifications: Previous management experience, strong leadership skills, and a passion for fashion are essential.
- Other info: Flexible working patterns available to suit your needs.
The predicted salary is between 28800 - 43200 £ per year.
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we’re New Look. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one. It’s a busy and exciting time for the brand and we’re on the hunt for a Store Manager to join our growing St Albans Store.
The Store: As our St Albans Store Manager, you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience, and being customer obsessed. You’ll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don’t miss this chance to shape the future of fashion.
The Role: In your high street store, you will lead your team to create a customer-obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality, and unique style through fashion. You will create and lead a team who support one another and deliver results… whilst having fun along the way! You will be fully accountable for your store's performance, working alongside your Territory Leader to identify opportunities impacting KPIs, customer service, team development, and overall sales – so that we are playing to win!
About you:
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand enthusiast
- You have a history of delivering and exceeding KPIs and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently
Why New Look? Here, at New Look, everything we do is for the love of fashion. We’ve been bringing the latest fashion to the high street since 1969. We’re now a global, multichannel brand offering on-trend, value fashion for women, men, and teenage girls. Even after 50 years, we’ve stayed true to our original mission of delivering fabulous products at an affordable price. It’s our values that inspire us every day - we play to win, we are customer obsessed, we work as one…and it starts with you. We are always looking for talented, passionate people to join our New Look team. We also focus heavily on people development, with many opportunities for you to grow professionally, starting with our fantastic induction programme that immerses you into the New Look culture in one of our Stores of Learning. Your territory leader and people partner will work closely with you to identify development opportunities and ensure you have the tools to drive your career forward.
Along with some exciting benefits:
- 40% staff discount
- Monthly 25% off privilege vouchers for family and friends
- Quarterly sample sales
- Stakeholder Pension
We pride ourselves on being a flexible employer. Although this is a full-time role, our colleagues work various patterns. If you have a specific pattern in mind, we are eager to discuss this with you to meet the needs of the role.
Store Manager employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with New Look's brand values and mission. Understanding their customer-obsessed approach will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your previous management experience by preparing specific examples of how you've led teams to exceed KPIs. Be ready to discuss these during any interviews or networking opportunities.
✨Tip Number 3
Engage with current employees on social media platforms like LinkedIn. This can provide insights into the company culture and help you tailor your approach when discussing your fit for the Store Manager role.
✨Tip Number 4
Prepare to demonstrate your commercial acumen by researching recent trends in the fashion retail industry. Being able to discuss how these trends could impact New Look will show your proactive thinking and passion for the brand.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Look's history, values, and mission. Highlight your enthusiasm for the brand in your application to show that you align with their customer-obsessed approach.
Tailor Your CV: Ensure your CV reflects your previous store or deputy management experience. Emphasise your track record of leading teams and exceeding KPIs, as these are crucial for the Store Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your ability to create a customer-focused shopping experience. Mention specific examples of how you've inspired teams and driven results in past roles.
Highlight Relevant Skills: In your application, make sure to highlight your commercial acumen, communication skills, and organisational abilities. These are key attributes that New Look is looking for in a Store Manager.
How to prepare for a job interview at New Look
✨Show Your Passion for Fashion
As a Store Manager, it's crucial to demonstrate your enthusiasm for the New Look brand and fashion in general. Share your personal experiences with the brand and how you keep up with current trends. This will show your potential employer that you genuinely care about the products and the customer experience.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team to achieve KPIs or improve customer service. This will illustrate your ability to inspire and manage a team effectively, which is key for this role.
✨Demonstrate Customer Obsession
Be ready to discuss how you prioritise customer satisfaction in your previous roles. Share stories of how you've gone above and beyond to create a positive shopping experience. This aligns perfectly with New Look's values and will show that you understand the importance of being customer-obsessed.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle challenges in a retail environment. Think of scenarios where you had to manage inventory issues or resolve customer complaints. Practising these responses will help you feel more confident during the interview.
