Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the store leader in daily operations and staff management.
- Company: Join EE, the UK's leading mobile communications company with a commitment to excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a winning team in a fast-paced industry that values innovation and customer satisfaction.
- Qualifications: Strong leadership skills and retail experience are essential; training provided.
- Other info: Flexible hours, including weekends, make this role perfect for students.
The predicted salary is between 28800 - 43200 £ per year.
EE, part of BT Group, is the largest and most advanced mobile communications company in the UK, delivering mobile and fixed communication services to consumers. We operate the UK's biggest and fastest mobile network, having launched the first superfast 4G mobile service in October 2012. With more than 550 shops across the UK, we are committed to making EE an outstanding place to work for our 13,000 employees. Our 4G coverage reaches 80% of the UK, with plans to expand to 95% by 2020. EE has received multiple awards for being the best overall network and providing the fastest and most extensive coverage.
This is a full-time on-site role for an Assistant Leader at EE located in Tottenham Hale, London. The Assistant Leader will be responsible for supporting the store leader in managing daily operations, including overseeing staff performance, maintaining customer satisfaction, and meeting sales targets. Additional responsibilities include employee training, inventory management, and ensuring compliance with company policies and procedures. The Assistant Leader will also be involved in marketing initiatives to drive foot traffic and increase store profitability.
Qualifications:
- Strong leadership and team management skills
- Sales and customer service expertise
- Excellent communication and interpersonal skills
- Ability to train and develop staff effectively
- Experience in inventory management and stock control
- Familiarity with marketing and promotional activities
- Problem-solving and decision-making abilities
- Prior experience in retail or similar industry is beneficial
- Flexibility to work retail hours, including weekends and holidays
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Administrative
Industries: Telecommunications
Assistant Leader - Tottenham Hale employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Leader - Tottenham Hale
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding the latest mobile technologies and how they benefit customers will help you stand out during interviews, showing your genuine interest in the company.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've successfully managed teams or improved customer satisfaction, as these are key aspects of the Assistant Leader position.
✨Tip Number 3
Network with current or former EE employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare for situational questions that assess your problem-solving skills. Think of scenarios where you've had to make quick decisions or resolve conflicts, as these will likely come up in your interview.
We think you need these skills to ace Assistant Leader - Tottenham Hale
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Assistant Leader position at EE. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Leadership Skills: Since the role involves supporting the store leader and managing staff performance, emphasise your leadership and team management skills in your CV and cover letter. Provide specific examples of how you've successfully led teams or improved performance in previous roles.
Showcase Customer Service Experience: EE values sales and customer service expertise. Make sure to include any relevant experience you have in retail or customer-facing roles. Use metrics or achievements to demonstrate your impact on customer satisfaction and sales targets.
Craft a Compelling Cover Letter: Write a tailored cover letter that not only reiterates your interest in the Assistant Leader position but also connects your skills and experiences directly to the job description. Mention your familiarity with marketing initiatives and inventory management as they are key aspects of the role.
How to prepare for a job interview at EE
✨Showcase Your Leadership Skills
As an Assistant Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will show the interviewers that you can support the store leader effectively.
✨Understand EE's Values and Services
Familiarise yourself with EE's mission, values, and the services they offer. Being knowledgeable about their mobile and fixed communication services will help you answer questions confidently and show your genuine interest in the company.
✨Prepare for Customer Service Scenarios
Since customer satisfaction is key in this role, be ready to discuss how you've handled difficult customer situations in the past. Think of specific examples that highlight your problem-solving skills and ability to maintain a positive customer experience.
✨Demonstrate Your Sales Acumen
Sales targets are part of the job, so come prepared with examples of how you've contributed to sales growth in previous roles. Discuss any marketing initiatives you've been involved in and how they positively impacted store performance.
