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For Companies At a Glance
- Tasks: Support the Store Manager in driving sales and delivering exceptional customer service.
- Company: Join The White Company, a brand known for its quality and commitment to sustainability.
- Benefits: Enjoy 50% product discount, 25 days holiday, and private medical insurance.
- Why this job: Be part of a passionate team that values diversity and personal growth.
- Qualifications: Experience in retail management and a passion for customer service are essential.
- Other info: Participate in social events and enjoy a culture that celebrates individuality.
The predicted salary is between 28800 - 43200 £ per year.
Our Role
As an Assistant Store Manager, you will support the Store Manager with all operational and commercial activities in your store. You will provide clear leadership to establish a high-performance team that drives sales, achieves KPIs, and delivers exceptional customer service. You will embody our PRIDE values as a Passionate, Inspiring, and Resourceful leader, with a proven track record of maximising sales and profitability in a fast-paced, commercially driven retail environment. As an Imaginative and Dedicated Manager, you will coach and develop your team to reach their full potential and demonstrate your knowledge and passion for The White Company.
What you'll be doing
- Maximise contribution by helping to achieve budget sales and controlling costs.
- Assist Store Manager in managing store costs without jeopardising store objectives.
- Assist with training, development, and motivation of staff to achieve high levels of customer service and performance.
- Manage the customer experience as part of the TWC multi-channel strategy.
What we offer you
- 50% discount on our products
- 25 days holiday rising to 28 during service
- A Volunteer Day with a charity of your choice
- A discretionary bonus scheme may be rewarded annually in addition to a competitive salary
- Perk Place Benefits Platform – discounts across wellbeing and lifestyle
- Automatic enrolment into the Group Personal Pension scheme
- Wagestream Money Management app for financial wellbeing
- Private Medical Insurance
- Life assurance plan after successful probation
- Social events and Christmas parties throughout the year
Our Equality, Diversity, and Inclusion statement of commitment
At The White Company, we are committed to creating an inclusive culture that welcomes and celebrates diversity. We strive to ensure our environment allows everyone to bring their authentic selves to work, where contributions are valued, abilities are enhanced, and perspectives appreciated. We respect, encourage, and celebrate differences, fostering a sense of belonging. We are dedicated to an active Equality, Diversity, and Inclusion Policy, starting from our recruitment and selection processes. We invite you to join us on our journey.
Our Sustainability statement of commitment
We are committed to building a sustainable legacy that benefits people and the planet. We believe this commitment should be reflected in everything we do.
Assistant Store Manager employer: The White Company
Contact Detail:
The White Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with The White Company's PRIDE values. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles. This will show that you align with the company's culture and mission.
✨Tip Number 2
Research the latest trends in retail management and customer service. Being knowledgeable about current practices can help you engage in meaningful conversations during interviews, showcasing your passion for the industry and your commitment to excellence.
✨Tip Number 3
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight specific instances where you maximised sales or improved customer service, as this will directly relate to the responsibilities of the Assistant Store Manager role.
✨Tip Number 4
Network with current or former employees of The White Company. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when tailoring your approach during the application process.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and showcases your ability to drive sales and lead a team. Use specific examples that demonstrate your leadership skills and achievements in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for The White Company and its values. Mention how your experience aligns with the role of Assistant Store Manager and how you can contribute to achieving the store's objectives.
Showcase Your Leadership Style: In your application, emphasise your leadership style and how you motivate and develop your team. Provide examples of how you've successfully trained staff or improved customer service in past positions.
Highlight Your Customer Service Skills: Since customer experience is key, include specific instances where you've enhanced customer satisfaction or resolved issues effectively. This will show your commitment to delivering exceptional service.
How to prepare for a job interview at The White Company
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've motivated and developed staff in previous roles, highlighting any specific achievements in driving sales or improving customer service.
✨Understand the Brand
Familiarise yourself with The White Company's values and products. Be ready to discuss how you embody their PRIDE values and how your personal values align with the company's mission. This shows genuine interest and commitment to the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a retail environment. Think about past experiences where you've had to manage costs, improve sales, or handle difficult customer situations, and be prepared to share these stories.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the store's current challenges, team dynamics, or future goals. This not only shows your interest but also helps you gauge if the company is the right fit for you.
