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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, a leading beauty retailer known for innovative brands and community engagement.
- Benefits: Enjoy flexible working hours, competitive pay, and a vibrant workplace culture.
- Why this job: Be part of a passionate team that values creativity, growth, and customer satisfaction.
- Qualifications: Strong leadership skills, retail experience, and a passion for beauty are essential.
- Other info: Space NK is committed to diversity and inclusion; all applicants are welcome.
The predicted salary is between 28800 - 43200 £ per year.
If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Store Manager Overview
The Store Manager's main responsibility is to maximise sales and profitability whilst developing and retaining a high performing team.
About you
- Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate a team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within a team
- Able to build strong working relationships with support office departments
- Strong prioritising and organisational skills
- Leads by example
- Values honesty and integrity in working relationships
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Coaching your team to ensure a 'customer first' experience is delivered consistently
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion
- Exceeding the company acquisition target for N.dulge
- Managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Coaching and developing the team to achieve their full potential
- Understanding and adhering to all Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Store Manager (37.5 Hours) employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (37.5 Hours)
✨Tip Number 1
Familiarise yourself with the latest beauty trends and products. Being knowledgeable about the brands and innovations we offer will not only impress during interviews but also show your passion for the industry.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully coached and motivated teams in the past. Highlighting your ability to create a 'customer first' culture will resonate well with us.
✨Tip Number 3
Prepare to discuss how you analyse commercial reports to drive business opportunities. We value candidates who can translate data into actionable strategies that enhance sales and profitability.
✨Tip Number 4
Showcase your ability to build strong relationships with various departments. We appreciate candidates who can communicate effectively and collaborate across teams to achieve common goals.
We think you need these skills to ace Store Manager (37.5 Hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management, team leadership, and customer service. Use specific examples to demonstrate your achievements in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for beauty and customer service. Highlight your ability to lead a team and drive sales, and explain why you want to work for Space NK specifically.
Showcase Your Leadership Skills: Emphasise your leadership style and how you have successfully coached and developed teams in the past. Provide examples of how you've created a positive work environment and achieved sales targets.
How to prepare for a job interview at Space NK
✨Show Your Passion for Beauty
Make sure to express your love for beauty and the brands that Space NK curates. Share personal experiences with beauty products and how they have impacted you, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to coach and motivate others, as well as how you’ve created a positive environment for your team to thrive.
✨Understand Commercial Reports
Familiarise yourself with key performance indicators relevant to retail management. Be ready to discuss how you would use data to drive sales and improve team performance, showcasing your analytical skills.
✨Emphasise Customer-Centric Approach
Be prepared to discuss how you would ensure a 'customer first' experience in the store. Share strategies you've used in the past to enhance customer satisfaction and loyalty, aligning with Space NK's core values.
