At a Glance
- Tasks: Welcome patients, manage appointments, and support doctors with admin tasks.
- Company: Join Essex Private Doctors, a compassionate private GP and menopause clinic in Brentwood.
- Benefits: Earn £13.00/hour, enjoy 20 days holiday, private health insurance, and on-site parking.
- Why this job: Be the first point of contact, making a real difference in patient care and experience.
- Qualifications: Warm communicator, IT savvy, detail-oriented, and ideally with healthcare experience.
- Other info: Full-time role with flexible hours; must be available for one Saturday morning every three weeks.
The predicted salary is between 27040 - 27040 £ per year.
We’re Hiring – Medical Receptionist | Essex Private Doctors | Brentwood
Are you friendly, organised, and calm under pressure? Do you thrive in a fast-paced environment where quality and compassion go hand in hand? Essex Private Doctors, a growing private GP and menopause clinic in Brentwood, is looking for a Receptionist to join our exceptional team. As the first point of contact, you’ll play a vital role in delivering a seamless and supportive experience for our patients—from their first enquiry to ongoing care.
What You’ll Do
- Welcome and check in patients and visitors
- Manage appointments using Semble
- Answer calls and emails professionally and promptly
- Verify patient ID, process payments, and update records
- Support doctors with admin, prescriptions, and clinical tasks
- Maintain a tidy, calm and organised reception area
- Uphold high standards of confidentiality, infection control, and patient care
- Assist with stock control, audits, and chaperoning
What We’re Looking For
- Warm, empathetic communicator with excellent spoken/written English
- Confident with IT systems (Semble, Google Workspace, Microsoft Office)
- Calm, organised, discreet, and detail-focused
- A true team player with a positive, “can do” attitude
- Experience in a healthcare setting is an advantage
Working Hours (Full-Time)
- Mon: 10:00–18:00
- Tues: 11:30–19:30
- Wed/Thurs: 10:00–18:00
- Fri: 07:45–15:45
- One Saturday morning in three: 07:45–12:45
- Monthly team meeting: Thurs, 18:00–19:00
Flexibility and holiday cover are essential.
Salary & Benefits
- ~£13.00/hour – £27,040 base salary
- ~Overtime for Saturdays (paid at 1.5x)
- ~20 days holiday + bank holidays (increases with service)
- ~Private health insurance (after qualifying period)
- ~Pension scheme
- ~On-site staff parking
- ~Enhanced DBS required
Location: Essex Private Doctors, 57 Crown Street, Brentwood CM14 4BD
This is an on-site role – remote working is not available.
Locations
Front of House Receptionist/medical Receptionist employer: Essex Private Doctors
Contact Detail:
Essex Private Doctors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Receptionist/medical Receptionist
✨Tip Number 1
Familiarise yourself with the Semble system mentioned in the job description. If you can demonstrate your ability to navigate this software during the interview, it will show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight any previous experience in a healthcare setting, even if it's informal. Sharing specific examples of how you've handled patient interactions or administrative tasks can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you manage stress and maintain organisation in a fast-paced environment. Think of scenarios where you've successfully juggled multiple tasks while keeping a calm demeanour, as this is crucial for the role.
✨Tip Number 4
Research Essex Private Doctors and their services. Being knowledgeable about the clinic will not only help you answer questions but also demonstrate your genuine interest in becoming part of their team.
We think you need these skills to ace Front of House Receptionist/medical Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in healthcare settings. Emphasise your organisational skills, ability to handle pressure, and any IT proficiency, particularly with systems like Semble and Google Workspace.
Craft a Compelling Cover Letter: Write a cover letter that showcases your warm and empathetic communication style. Mention specific examples of how you've provided excellent patient care or support in previous roles, and express your enthusiasm for joining Essex Private Doctors.
Highlight Key Skills: In your application, clearly outline your key skills that match the job description. Focus on your attention to detail, ability to maintain confidentiality, and experience with administrative tasks in a medical environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Front of House Receptionist role.
How to prepare for a job interview at Essex Private Doctors
✨Show Your Warmth
As a Front of House Receptionist, your ability to connect with patients is crucial. Make sure to demonstrate your friendly and empathetic communication style during the interview. Share examples of how you've made others feel welcome in previous roles.
✨Highlight Your Organisational Skills
Being organised is key in a fast-paced environment like a medical clinic. Prepare to discuss specific strategies you use to manage appointments and keep records tidy. Mention any experience you have with IT systems, especially Semble or similar software.
✨Stay Calm Under Pressure
The role requires a calm demeanour, especially when dealing with patients who may be anxious. Be ready to provide examples of how you've handled stressful situations in the past, showcasing your ability to maintain composure and professionalism.
✨Demonstrate Team Spirit
Essex Private Doctors values team players. During your interview, express your willingness to collaborate and support your colleagues. Share instances where you've worked effectively as part of a team, particularly in a healthcare setting if applicable.