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- Tasks: Lead a team, drive sales, and ensure excellent customer service in a dynamic store environment.
- Company: Join Tesco, a leading retailer dedicated to serving customers and communities with a focus on sustainability.
- Benefits: Enjoy flexible working, 20+ days holiday, colleague discounts, and access to wellbeing services.
- Why this job: Be part of a diverse team, develop leadership skills, and make a real impact in your community.
- Qualifications: Strong communication skills, a collaborative spirit, and the ability to thrive in fast-paced settings.
- Other info: Must provide bank details before starting; we are committed to accessible recruitment.
The predicted salary is between 28800 - 43200 £ per year.
Contract: Permanent
Shift Pattern: Varies from day to day but are planned in advance.
Responsibilities:
- Recruit and train the best people for your team, developing their operational and leadership skills.
- Coach your team to be passionate and knowledgeable about the products, building the store's brand and providing excellent customer service.
- Lead your team in driving trade activity, growing sales, and maximizing profit.
- Build your managers' knowledge to deliver and sustain the Store Change Plan, ensuring optimal resource planning and problem resolution.
- Ensure store safety and legal trading by coaching the team in security practices.
Requirements:
- Excellent communication skills and a collaborative approach.
- Welcoming nature with customers, building strong relationships.
- Energy and resilience to work in challenging environments.
- Decision-making ability focused on customer and colleague welfare.
- Drive to exceed expectations and inspire confidence.
- Awareness of competitors and initiative to improve store offerings.
Benefits:
- Starting holiday entitlement of 20 days plus a personal day, rising to 22 days after 12 months, plus Bank holidays.
- Flexible working options from day one.
- Colleague discount scheme offering up to 15% savings.
- Access to wellbeing services, life cover, pension scheme, and various other benefits.
About Tesco: Our vision is to become every customer's favourite way to shop, with a core purpose of serving our customers, communities, and the planet better every day. We celebrate diversity and are committed to an inclusive workplace. We are moving towards a blended working model of office and remote work.
Note: Successful applicants will need to provide bank details on the start date. We are an accredited Disability Confident Leader, committed to accessible recruitment.
Convenience Store Manager - Basingstoke Area employer: Retail Human Resources plc
Contact Detail:
Retail Human Resources plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Convenience Store Manager - Basingstoke Area
✨Tip Number 1
Familiarise yourself with Tesco's values and mission. Understanding their commitment to customer service and community will help you align your approach during interviews, showcasing how you can contribute to their vision.
✨Tip Number 2
Prepare examples of your leadership experience. Think about specific instances where you've successfully trained or developed a team, as this is a key responsibility for the Convenience Store Manager role.
✨Tip Number 3
Research the Basingstoke area and its local competitors. Being knowledgeable about the market will demonstrate your initiative and ability to improve store offerings, which is crucial for driving sales.
✨Tip Number 4
Showcase your problem-solving skills. Be ready to discuss how you've handled challenging situations in previous roles, particularly those that involved customer service or team dynamics, as these are vital in a fast-paced retail environment.
We think you need these skills to ace Convenience Store Manager - Basingstoke Area
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, team leadership, and customer service. Use specific examples that demonstrate your ability to recruit, train, and motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention how your skills align with Tesco's vision and values, particularly in building strong customer relationships and driving sales.
Showcase Your Communication Skills: In your application, emphasise your excellent communication skills. Provide examples of how you've successfully collaborated with teams or resolved customer issues in previous roles.
Highlight Your Problem-Solving Abilities: Demonstrate your decision-making skills by including instances where you've effectively handled challenges in a retail environment. This will show your potential employer that you can maintain store safety and legal trading.
How to prepare for a job interview at Retail Human Resources plc
✨Showcase Your Leadership Skills
As a Convenience Store Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've successfully recruited, trained, and developed team members in the past.
✨Demonstrate Customer Focus
Tesco values excellent customer service. Think of examples where you've gone above and beyond for customers, and be ready to explain how you would instil this passion in your team.
✨Understand the Business
Familiarise yourself with Tesco's current offerings and competitors. Show that you have a proactive approach to improving store performance and can contribute ideas to drive sales and maximise profit.
✨Prepare for Scenario Questions
Expect questions about handling challenging situations, such as managing staff conflicts or ensuring store safety. Prepare specific examples that highlight your decision-making skills and ability to maintain a positive work environment.
