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- Tasks: Support daily retail operations and ensure a seamless in-store experience.
- Company: Join Luca Faloni, a luxury menswear brand known for timeless design and exceptional craftsmanship.
- Benefits: Enjoy staff discounts, employee perks, and the chance to work with a premium brand.
- Why this job: Be part of a growing brand, gain exposure to retail operations, and enhance your career.
- Qualifications: Previous retail experience preferred; must be confident with Microsoft Excel and Google Workspace.
- Other info: We welcome applicants who may need special accommodations during the recruitment process.
The predicted salary is between 28800 - 43200 £ per year.
Luca Faloni is a luxury menswear brand committed to timeless design, exceptional craftsmanship, and high-quality materials. With stores across key global cities and a strong online presence, we offer a seamless retail experience that reflects our values of authenticity, attention to detail, and refined elegance.
We are looking for a highly organised and proactive Retail Operations Assistant to support the smooth day-to-day running of our retail operations. You will play a key role in ensuring our stores are fully supported, stock and processes are efficiently managed, and the in-store experience consistently reflects our brand standards.
Working closely with the Retail Operations Manager, you will assist in coordinating retail activities across all locations, helping to implement systems, processes and communications that enable stores to operate at their best.
- Support the Retail Team in the execution and coordination of operational procedures across all store locations
- Assist with inventory management processes, including store replenishments, stock movements, and cycle counts
- Liaise with store teams to ensure timely communication of operational updates, product launches, and store needs
- Help maintain store documentation, trackers, and internal tools to ensure accurate and up-to-date records
- Coordinate store supply orders and manage vendor communication for store-related needs
- Assist in the onboarding of new store staff, ensuring operational tools and training materials are provided
- Support in the planning and execution of new store openings and retail projects
- Act as a point of contact for store teams for day-to-day operational questions or issues
- Contribute to the continuous improvement of retail processes and store efficiency
Previous experience in a retail or retail operations role is preferred. Confident using Microsoft Excel, Google Workspace, and retail systems. Passion for retail, operations, and delivering an exceptional store experience.
The opportunity to be part of a growing luxury brand with a strong international presence. Exposure to multiple aspects of retail operations and brand strategy. Staff discount and other employee benefits.
If you are passionate about retail and looking to grow your career within a premium brand, we would love to hear from you.
Retail Operations Customer Assistant employer: Luca Faloni
Contact Detail:
Luca Faloni Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Customer Assistant
✨Tip Number 1
Familiarise yourself with Luca Faloni's brand values and product offerings. Understanding their commitment to craftsmanship and luxury will help you align your conversation during the interview with their ethos.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed inventory or retail operations in the past. This will demonstrate your ability to handle the responsibilities outlined in the job description.
✨Tip Number 3
Network with current or former employees of Luca Faloni, if possible. They can provide insights into the company culture and operational processes, which can be invaluable during your interview.
✨Tip Number 4
Prepare thoughtful questions about the role and the company's future plans. This shows your genuine interest in the position and helps you stand out as a proactive candidate.
We think you need these skills to ace Retail Operations Customer Assistant
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Luca Faloni's values, products, and overall brand ethos. This will help you tailor your application to reflect your alignment with their commitment to quality and craftsmanship.
Highlight Relevant Experience: Emphasise any previous experience in retail or operations roles. Be specific about your responsibilities and achievements, particularly those that relate to inventory management, team coordination, and operational efficiency.
Showcase Your Skills: Mention your proficiency in Microsoft Excel, Google Workspace, and any retail systems you've used. Provide examples of how these skills have helped you improve processes or support teams in past roles.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for retail and your desire to contribute to a luxury brand. Make sure to connect your personal values with those of Luca Faloni.
How to prepare for a job interview at Luca Faloni
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Discuss what excites you about working in a luxury brand like Luca Faloni and how you can contribute to delivering an exceptional store experience.
✨Demonstrate Organisational Skills
As the role requires strong organisational abilities, be prepared to share examples of how you've successfully managed multiple tasks or projects in previous roles. Highlight any experience with inventory management or operational procedures.
✨Familiarise Yourself with the Brand
Research Luca Faloni's values, products, and market position. Understanding their commitment to craftsmanship and design will help you align your answers with their brand ethos and show that you're a good fit for their team.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer. This shows your interest in the role and the company. You might inquire about the challenges the retail operations team currently faces or how success is measured in this position.
