Medical Assistant

The Medical Assistant follows established treatment program policies and procedures to provide continuity of care and adheres to current medical procedures, standards, and practices. These responsibilities include utilizing medical skills for planning, assessment, intervention, and evaluation of patient needs. The Medical Assistant also must be able to perform laboratory procedures in accordance with current best practices. The Medical Assistant will perform duties within the scope of their licensure or certification, under appropriate supervision.

Responsibilities

• Ensure the timely and accurate collection of laboratory specimens consistent with federal and state regulations.
• Maintain appropriate inventory of laboratory supplies and a sanitary, organized work environment.
• Provide input on overall treatment philosophy, treatments services, and patient care.
• Prepare specimens for shipping.
• Timely review, posting, and dissemination of laboratory results.
• Complete patient vital signs, TB testing, and blood draws.
• Consult team members on lab testing, results, and patient issues.
• Complete timely and comprehensive documentation into the Electronic Medical Record (EMR).
• Facilitate timely and efficient patient flow for the duration of their visit.
• Maintain accurate new and existing patient accounts, including insurance and billing information.
• Perform administrative duties to support patient flow as assigned.
• Assist with scheduling patient appointments.
• Communicate with various teams regarding patient appointments.
• Perform other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills.
• Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients.
• Competent at working with a diverse population of colleagues and patients.
• Team-player, able to work collaboratively in a multidisciplinary healthcare environment.
• Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency.
• Adaptable and agile within a dynamic work environment.
• Technologically capable, comfortable operating in multiple systems for communication and documentation purposes, including Electronic Medical Records (EMR).
• Familiarity with MS Office software (Outlook, Teams, Word, etc.) preferred.
• Embraces BrightView’s culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements.
• Familiarity with HIPAA and 42-CFR Part 2 desired.
• Prior experience with harm reduction a plus.

Qualifications

• Experience: 2+ years of prior medical assistant experience preferred.
• Education: High School Diploma or equivalent.

We offer competitive compensation packages, comprehensive benefits, and a supportive work environment dedicated to professional growth and development.

BrightView is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee of this job. Duties, responsibilities, and activities may change at any time with or without notice.