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- Tasks: Lead social media strategy and create engaging content across platforms like TikTok and LinkedIn.
- Company: Join TalkTalk, a Top 50 Inclusive Employer in the UK, committed to diversity and innovation.
- Benefits: Enjoy flexible hybrid working, generous holiday, private healthcare, and big retail discounts.
- Why this job: Be part of a dynamic team that values creativity and community engagement while making a real impact.
- Qualifications: Must have social media expertise and experience, with strong leadership and collaboration skills.
- Other info: Embrace a culture where you can truly be yourself and thrive in a flexible work environment.
The predicted salary is between 36000 - 60000 £ per year.
It’s a 1 year FTC.
Key areas of responsibility:
- Creating a social media platform strategy with clear content pillars to change perceptions of the TalkTalk brand, drive engagement and build positive relationships with consumers and prospects.
- Create and own a proactive social media content calendar across all platforms including TikTok, X, Meta and LinkedIn.
- Oversee the creation of socially native content by the Social Media & Content Manager to drive reach and engagement organically, without the need for big media or production budgets.
- Take opportunities to jump on the latest social media trends to drive engagement with the brand.
- Oversee the development of content to engage our corporate audience on LinkedIn.
- Develop a community management strategy and oversee implementation to drive positive engagements both within and outside our own social channels, bringing our brand personality and tone of voice to life.
- Leadership – Motivate, inspire and energise the Social Media & Content Manager to develop social communications that will disrupt, cut through and drive consideration for TalkTalk.
Must have:
- A social media expert with experience in a social media role, abreast of the latest social media trends.
- A self-starter, able to run our social media function.
- A team player – able to work collaboratively with the brand team, PR team and our social media operations/customer care team.
- A leader, able to define our social media strategy and motivate and inspire our social media manager.
What We Offer:
- Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection.
- Collaborative office spaces designed for creative thinking and innovation.
- Free on-site parking at our offices.
- Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!).
- Private healthcare for all employees.
- Competitive pension scheme and performance-related bonus opportunities.
- Free broadband for all employees.
- Life event gifts – celebrating milestones like marriages and births.
- Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations.
- Salary sacrifice scheme – save on dental, gym, and more.
- Big retail and leisure discounts.
- 3 paid volunteering days a year – because making a difference matters to us too.
Senior Social Media & Content Manager employer: TalkTalk Telecom Group PLC
Contact Detail:
TalkTalk Telecom Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Social Media & Content Manager
✨Tip Number 1
Familiarise yourself with the latest social media trends and platforms, especially TikTok, X, Meta, and LinkedIn. Show us how you can leverage these trends to create engaging content that resonates with our audience.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've motivated and inspired teams in previous roles. We want to see how you can energise a team to develop innovative social communications.
✨Tip Number 3
Prepare to discuss your experience in community management. Highlight any strategies you've implemented that successfully drove positive engagement on social channels, as this is crucial for our brand's personality.
✨Tip Number 4
Think about how you would create a proactive social media content calendar. Be ready to share your ideas on how to maintain consistency across platforms while adapting to the unique characteristics of each one.
We think you need these skills to ace Senior Social Media & Content Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social media management and content creation. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for social media and your understanding of current trends. Mention specific examples of how you've successfully engaged audiences in previous roles.
Showcase Your Work: If possible, include links to your portfolio or examples of successful social media campaigns you've managed. This will give the hiring team a clear idea of your capabilities and creativity.
Highlight Leadership Skills: Since the role involves motivating a team, emphasise any leadership experience you have. Share examples of how you've inspired others and driven successful projects in the past.
How to prepare for a job interview at TalkTalk Telecom Group PLC
✨Showcase Your Social Media Expertise
Be prepared to discuss your experience with various social media platforms, especially TikTok, X, Meta, and LinkedIn. Highlight specific campaigns you've managed and the results achieved, demonstrating your understanding of current trends and best practices.
✨Demonstrate Leadership Skills
Since the role involves motivating a team, share examples of how you've inspired others in previous positions. Discuss your approach to leadership and how you can energise a team to create impactful social communications.
✨Prepare a Content Strategy
Think about how you would create a social media content calendar for TalkTalk. Be ready to present your ideas on content pillars and how they could change perceptions of the brand while driving engagement.
✨Emphasise Collaboration
Talk about your experience working with cross-functional teams, such as PR and customer care. Provide examples of successful collaborations that led to enhanced social media strategies or campaigns, showcasing your ability to work as part of a team.
