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- Tasks: Manage the venue during events, ensuring safety and excellent customer service.
- Company: Join ATG Entertainment, the world's leading live-theatre company with a passion for great shows.
- Benefits: Enjoy perks like theatre tickets, staff discounts, mental wellbeing support, and a pension plan.
- Why this job: Experience a fun, dynamic environment while working with a passionate team in a vibrant venue.
- Qualifications: No prior experience in entertainment needed; just bring your enthusiasm and be 18+.
- Other info: Assessment sessions on July 22nd or 23rd; induction day on August 5th.
The predicted salary is between 24000 - 36000 £ per year.
Are you looking for something a little bit different? We are looking for Duty Managers who would like to work in our exciting, fast-paced and interesting company.
The Duty Manager assumes responsibility for the venue during performance mode. They ensure the successful smooth running of the venue by ensuring customer and staff safety, risk management and licensing procedures are adhered to, excellent customer service is provided, financial information is accurate, sales opportunities are maximised and the venue is clean and presentable.
Full of variety, this role is both fun and challenging. You will take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in one of our unique venues with an ever-changing programme of events.
If you have the skills to achieve our goals and an affinity for our values we would like to hear from you! Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry. You do need to be aged 18+ for this position.
If successful in your interview you will be invited to attend an assessment session on July 22nd or 23rd. Successful candidates must be available for their induction day on August 5th.
We offer the following benefits for our Customer Experience Team:
- myStrength Mental Wellbeing App
- WeCare Support Services
- Theatre Tickets (Subject to Availability)
- ATG+ Membership
- Staff Discounts
- Pension
- Access to ToothFairy - Dental access and guidance from home
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture.
Casual Duty Manager - Manchester employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Duty Manager - Manchester
✨Tip Number 1
Familiarise yourself with the venue's history and its significance in Manchester's entertainment scene. This knowledge will not only impress during your interview but also show your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of the venue. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 3
Prepare to discuss your experience in managing teams or events, even if it's from a different sector. Highlighting transferable skills such as leadership, customer service, and problem-solving will demonstrate your capability for the Duty Manager role.
✨Tip Number 4
Show enthusiasm for the variety of events hosted at the venue. Being able to discuss specific shows or performances that excite you can set you apart as a passionate candidate who is eager to contribute to the team.
We think you need these skills to ace Casual Duty Manager - Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Casual Duty Manager. Emphasise any customer service experience, leadership roles, or event management skills you may have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the entertainment industry and your understanding of the responsibilities of a Duty Manager. Mention specific examples of how you've successfully managed teams or events in the past.
Highlight Your Soft Skills: In your application, focus on soft skills such as communication, problem-solving, and teamwork. These are crucial for a role that involves managing staff and ensuring customer satisfaction in a fast-paced environment.
Show Enthusiasm for the Company: Demonstrate your knowledge of ATG Entertainment and their venues in your application. Express why you want to work specifically for them and how you can contribute to their mission of providing great shows and experiences.
How to prepare for a job interview at leisurejobs
✨Know the Venue
Familiarise yourself with the Opera House and Palace Theatre. Understand their history, the types of shows they host, and their significance in Manchester's cultural scene. This knowledge will show your genuine interest in the role and the company.
✨Demonstrate Customer Service Skills
As a Duty Manager, excellent customer service is key. Prepare examples from your past experiences where you successfully handled customer queries or complaints. Highlight your ability to create a welcoming atmosphere for guests.
✨Showcase Teamwork and Leadership
This role involves working with a passionate team. Be ready to discuss your experience in leading teams or collaborating effectively with others. Emphasise your ability to motivate staff and ensure smooth operations during events.
✨Understand Safety and Risk Management
Safety is paramount in this role. Brush up on basic safety protocols and risk management practices relevant to venues. Be prepared to discuss how you would handle emergencies or ensure compliance with licensing procedures.
