Retail Stores Manager

Retail Stores Manager

City of London Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a new store, driving sales and team success while ensuring a fantastic customer experience.
  • Company: Crew Clothing celebrates timeless British style, focusing on collaboration, kindness, and creativity.
  • Benefits: Enjoy a uniform contribution, a future-focused pension plan, and a rewarding referral programme.
  • Why this job: Join a supportive culture that values your growth and celebrates your achievements in a premium fashion brand.
  • Qualifications: Customer service focus, sales-driven, excellent visual merchandising skills, and good communication are essential.
  • Other info: Immediate start available for this exciting new store opening in Muswell Hill.

The predicted salary is between 28800 - 42000 £ per year.

Store Manager - Muswell Hill - Full Time 37.5 hours per week

NEW STORE OPENING JULY / AUGUST - Immediate Start.

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose of the role:

You will be the one to take full accountability in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities:

  • Delivering LFL growth of both sales and KPI performance in the store
  • Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability
  • Complying with reasonable instructions from senior members of the retail team
  • Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
  • Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
  • Controlling payroll and other store expenditures ensuring they come within budget
  • Training and inducting your team to deliver excellent customer service

Key Skills and Experience:

Essential:

  • Customer service focused
  • Sales and target driven
  • Excellent visual merchandising skills
  • Commercial awareness
  • Good communication skills

Desirable:

  • Good IT skills
  • Experience of managing poor performance
  • Experience of working in a premium fashion brand

Benefits:

  • Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
  • Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
  • Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
  • Comprehensive Professional Development: Elevate your career and reach your full potential.
  • Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.

Retail Stores Manager employer: Crew Clothing Company

At Crew Clothing, we pride ourselves on being more than just a retail employer; we are a community that values collaboration, kindness, and creativity. As a Retail Stores Manager in our new Muswell Hill location, you will enjoy a supportive work environment that champions your professional growth, offers a comprehensive pension plan, and rewards your contributions through our referral programme. Join us to lead a team dedicated to delivering exceptional customer experiences while celebrating the spirit of British style.
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Contact Detail:

Crew Clothing Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Stores Manager

Tip Number 1

Familiarise yourself with Crew Clothing's brand values and culture. Understanding their emphasis on collaboration, kindness, and creativity will help you align your approach during interviews and discussions.

Tip Number 2

Prepare to discuss your experience in driving sales and improving KPIs. Be ready to share specific examples of how you've successfully motivated teams and enhanced customer experiences in previous roles.

Tip Number 3

Showcase your visual merchandising skills by bringing a portfolio or examples of your work. This will demonstrate your ability to maintain high standards and create an appealing shopping environment.

Tip Number 4

Network with current or former employees of Crew Clothing if possible. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.

We think you need these skills to ace Retail Stores Manager

Customer Service Excellence
Sales Target Achievement
Visual Merchandising Expertise
Commercial Awareness
Effective Communication Skills
Team Leadership and Development
Performance Management
Budget Control
Training and Induction Skills
Problem-Solving Skills
IT Proficiency
Experience in Premium Fashion Retail
Motivational Skills
Adaptability to Change

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and visual merchandising. Use specific examples that demonstrate your ability to drive sales and manage a team effectively.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and the role. Mention how your values align with Crew Clothing's focus on collaboration, kindness, and creativity. Be sure to include your motivation for applying and what you can bring to the team.

Highlight Key Skills: In your application, emphasise essential skills such as commercial awareness, communication, and your experience with managing performance. Provide concrete examples of how you've successfully used these skills in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a retail management position.

How to prepare for a job interview at Crew Clothing Company

Showcase Your Customer Service Skills

As a Retail Stores Manager, your ability to deliver exceptional customer service is crucial. Prepare examples of how you've gone above and beyond for customers in previous roles, and be ready to discuss how you would instil this ethos in your team.

Demonstrate Your Sales Acumen

Highlight your experience with sales targets and KPIs. Be prepared to discuss specific strategies you've implemented in the past that led to sales growth, and how you plan to achieve similar results at Crew Clothing.

Visual Merchandising Expertise

Since maintaining impeccable visual merchandising standards is key, bring along a portfolio or examples of your previous work. Discuss your approach to creating engaging displays that enhance the shopping experience and drive sales.

Team Development Focus

Talk about your experience in recruiting, training, and developing teams. Share specific instances where you've successfully managed poor performance and how you motivated your team to achieve their best.

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